Job description

🚀 WE’RE HIRING! JOIN BETIKA ZAMBIA 🇿🇲

Location: Lusaka

Looking to grow your career in customer experience? This is your chance.

We’re hiring a Customer Experience Executive to deliver world-class support and shape the Betika customer journey.

What you’ll do:
✔ Handle customer queries across calls, chat & social media
✔ Provide fast, accurate, and friendly support
✔ Promote digital platforms (app, web, USSD)
✔ Create memorable customer experiences

Minimum Requirements:
✔ Diploma or Degree from a recognized institution
✔ Strong communication & problem-solving skills
✔ Customer-first mindset
✔ Ability to multitask in a fast-paced environment
✔ Call centre/customer care experience is an added advantage

⏳ Applications open: 10th – 15th April 2026 ONLY

👉 Apply now: https://betika.seamlesshiring.com/job/view/8833?mode=preview#/

⚠️ Limited window — don’t miss out!

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To apply for this job please visit betika.seamlesshiring.com.