Shop Assistant

Job description

Umoyo is looking for a Kitwe based proactive and charismatic Retail Shop Assistant to join the team.

The individual should be honest, a team player, friendly, has the ability to build

relationships and deliver a true retail customer experience because these qualities are

key to this role.

Key duties will include:

 To deliver ‘wow’ through excellent customer service. Customer service is not an

afterthought but an intrinsic part of the sales process.

 Drive and deliver sales targets by cultivating customer relationships

 Take responsibility for visual presentation and cleanliness of the store

 Ensure accurate and appropriate advice to ensure that our customers buy the

best and relevant products to meet their needs.

 Support the Management team and the sales process ensuring effective

responsibility and ownership of your tasks

 Maintaining up to date records in the shop

 Carry out stocktake

Qualifications

 Minimum Diploma in any field of study.

Good written and verbal communication skills.

 Genuine desire to deliver first-class customer service and have a passion for natural

health products/ sales.

 Self-motivated, shows initiative, confident, of high integrity and a strong team-player

 Excellent PC skills, including MS office and Excel