Security Guard supervisor

Job description

The Security Guard Supervisor is responsible for overseeing daily guard operations, discipline, deployment, attendance management, and ensuring all guards meet MCP SECURITY standards.This role requires a mature, firm, reliable, and highly responsible leader who can enforce discipline, solve operational challenges quickly, and maintain client satisfaction. KEY RESPONSIBILITIES A. Guard Supervision & Deployment Ensure all sites are manned daily (day & night). Confirm guard reporting and attendance before each shift. Ensure guards wear full uniform, are neat, and report sober. Replace absentees quickly and report to management immediately Conduct surprise spot checks at all sites. B. Discipline & Conduct Management Enforce company rules on absenteeism, drunkenness, late reporting, and uniform violations. Issue warnings and recommend disciplinary action where needed. Ensure guards do not sleep on duty or abandon posts. Prevent guards from reporting in casual clothes or without uniform C. Training & Performance Monitoring Train new guards on duties, code of conduct, and company policies. Coach guards on customer service, patrol, communication, and alertness. Maintain high performance and discipline across all sites. D. Reporting & Communication Submit daily reports on guard attendance, challenges, and site conditions. Report misconduct, absenteeism, or emergencies without delay. Coordinate with operations team before making any changes on-site.Address client concerns quickly and professionally. E. Operational LeadershipEnsure efficient deployment to reduce unnecessary transport costs. Ensure guards living near sites are prioritized for deployment. Monitor guard behavior after payday and enforce discipline. Support investigations on guard misconduct or site-related issues. 3. QUALIFICATIONS & EXPERIENCE Grade 12 full Certificate Basic Computer literacy Valid drivers license Minimum 2–3 years experience in security supervision Academic qualification in security operations or Management will be an added advantage Strong leadership, discipline, and operational control Must be strict, reliable, and confident enforcing rules Able to communicate clearly in English (writing & speaking) Physically fit and mentally stable. No criminal record Age between 28 and 50 years preferred KEY ATTRIBUTES WE REQUIRE Strong leadership and discipline Excellent communication and conflict management Ability to work under pressure and solve problems fast High levels of integrity, discipline , reliability and accountability Team player with firm decision-making Ability to manage conflicts and solve problems. Good knowledge of security procedures and emergency response. If you believe you meet the above qualifications and can perform the duties stated, please send your updated CV to: 📧 jobsmirroenterpriseszm@gmail.com Only shortlisted candidates will be contacted.