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Quality Controller

Lusaka Full Time

Job Description

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! Accountabilities

Monitors quality performance at the factory through laboratory tests and conducts spot checks during production run on SMD and conduct quality checks
Monitors Product Quality performance against Compliance to Specifications and compile shift report and issues for escalation Quality Team Lead
Verify and sign off brand change over in accordance to procedure (ensuring line clearance for previous brand and confirmation of the next brand on the BOM)
Guarantee that the quality requirements for customers / end-markets are met, ensuring that the Factory has the correct level of information and analysis to improve Product & Processes.
Review and action SD’s graphs during line walkabouts on shift and advising line adjustment when required
Review Specifications with PT/OP during change-over
Conduct Menthol analysis during start-up
Drive reduction of Non-Conforming Products by managing isolations during shift as well asensure isolated/ blocked product and previous brand materials are labelled, is
Monitor weevil traps to ensure risk is managed as per approved procedure;
Ensure excellent house keeping to avoid infestation risks
Perform monthly Vista tests as aligned in Quality Assessment Tool
Monitor incoming materials and outgoing FG to ensure and maintain product integrity and quality
Support the innovation agenda in the area ensuring specifications are understood and met
Ensure deployment and understanding of all Quality standards
Process capability enhanced >> Improved Q2S and Q2C per machine/area/blend
Ensure warehouses are monitored for climatic conditions in order to maintain material and product quality
Ensure machines are constantly monitored and maintenance tasks are carried out to ensure accuracy on test results obtained
Drive reduction of Man Coco and Customer Complaints per machine/ area level
Any other duties as outlined by line Manager

EHS Objectives

Ensure Compliance with EHS requirements as communicated;
Report all potential hazards to supervisor/EHS representative;
Adhere to company EHS disciplinary procedures;
Report all incidents / accidents to supervisor/EHS representative on day of occurrence;
All identified Hazards reported to Line Manager within 24 hours (unsafe acts or conditions);
Adhere to all company policies and procedures, as well as the Disciplinary Code and Guidelines;
Ensure 100% attendance in all prescribed training modules, as well as ad hoc awareness programs;
Understand the Company Accident / Incident Reporting and Investigation Procedure to ensure your own safety;
Propose suggestions for EHS Improvements.

Essential EXPERIENCE, SKILLS, KNOWLEDGE Experience Required

Ability to communicate fluently and effectively in English.
Highly aware of the environment to be able to quickly detect any non-conformities / potential risks to product quality.
Ability to work and deliver under pressure and in a fast-paced environment.
Good collaboration and interpersonal skills.
Personal Integrity and Honesty

Technical / Functional / Leadership Skills Required

Computer skills in MS Office and ERP System (preferentially SAP)
Advanced skills in Microsoft Excel and ability to manage vast amounts of data
Strong understanding of quality processes and systems
Strong attention to detail

Education / Qualifications / Certifications Required

Minimum diploma level in a science or applied science
1-2-years’ experience in FMCG in a quality control environment
Good knowledge of manufacturing and quality management principles.
Computer Knowledge
Statistical process control experience and added advantage

What we offer you?

We offer a market leading annual performance bonus (subject to eligibility)
Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You’ll have access to online learning platforms and personalized growth programs to nurture your leadership skills
We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT? We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

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Job Summary

Published: 21 Mar, 2026

Vacancy: Quality Controller

Job Nature: Full Time

Salary: Not specified

Location: Lusaka

Deadline: Open until filled

Company Detail

BAT

IT & Telecoms

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