Job Detail

JOB OPPORTUNITIES

Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize its objectives and ultimately transform Mulonga into “the most admired utility in Africa”. To ensure this is achieved, Mulonga commits to attract and retain the best employees through a systematic talent management process.

Applications are now invited from suitably qualified candidates to join the team in the positions below:

DIVISIONAL MANAGER (3 YEARS CONTRACT)

Main Purpose of the Job

Reporting to the Technical Director, the job holder will be responsible for the technical and commercial operations in the Division by ensuring that water supply and sanitation services are provided in an efficient and sustainable manner.

Main accountabilities 

Develops Divisional operation plans and oversees implementation to ensure delivery of quality water and sanitation services.
Coordinates the Division maintenance works in liaison with Technical Asset Management to ensure continuity of service delivery.
Ensures that raw water sources are safeguarded against pollution by continuous monitoring quality of raw water and ensuring immediate implementation of remedial action in the event of unacceptable pollution levels. 
Oversees the Divisional commercial activities, aiming to drive revenue growth, maximize collections and manage risks
Implements all company policies and programs at the Division to ensure that staff welfare, customer care, implementation of Maintenance Management system (MMS) in liaison with key departments concerned.
Prepares and submits periodic reports covering the operations of the Division for Senior Management information and decision making.
Represents the Company in all developmental and communication meetings with Key stakeholders in the Division. Ensures information flows through meetings, memos and seminars
Chairs Divisional management and family meetings, attends and presents Division’s monthly report at the Bi-Weekly Executive meetings at Head Office. 
Makes periodic visits at least once a month to operational areas such as treatment plants, sewer ponds and booster stations to see first – hand, the status of operations
Oversees the preparation of and implementation of the Division’s annual budget as well as Strategic Corporate and business plans and ensure that expenditure at the Division is within the approved budget.
Supervises, coaches, motivates, develops and disciplines subordinates. Monitors, reviews and agrees on the performance of subordinates to ensure that they meet their agreed performance targets.

Knowledge and Skill Requirements:

Grade 12 Certificate with minimum of 5 ‘O’ Levels
Degree in Mechanical, Civil or Water Engineering with Professional membership with the Engineering Institute of Zambia (EIZ) and Registered with the Engineering Registration Board (ERB).
OR Bachelor’s Degree in Business Administration
Minimum of 5  years’ post qualification experience ina similar role 
Good understanding of organization dynamics and technical processes and policies.
Good understanding of engineering/business principles and water utility operations
Able to anticipate challenges and opportunities which may arise from customers, regulatory, technological and sector changes and translate these into coherent strategies
Experience in commercial processes
Ability to work in a fast-paced working environment
A wide range of creativity and latitude is expected
Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)
HEAD COMMERCIAL SERVICES  (3 YEARS CONTRACT)

Job Purpose 

Reporting to Managing Director, the Head Commercial Services will manage and coordinate the commercial functions for the Company in order to enhance revenue collection and achieve set revenue targets

Summary of Main Accountabilities 

Devises and implements commercial and business strategies aimed at ensuring timely billing and collection of revenue from all clients to enable the company operate as a viable business enterprise
Organizes and coordinates market research to establish customers” areas of dissatisfaction and introduces alternative methods to redress the situation
Reviews the market scenario of the water business on a continuous basis and exploits any emerging opportunities so as to enhance company revenue base
Assesses the performance of support staff and arranges suitable training in respect of those found wanting
Contributes to the departmental efficiency savings by ensuring that the allocated budget is not exceeded
Ensures full regulatory and legal requirements compliance and identifies potential risk issues and defines, negotiates and agrees the effective utilisation of resource in line with service specifications  
Identifies new tools and technologies to better serve the customer
Carry out any other assignments as shall be delegated to in line with the objectives of the Department.

Knowledge and Skill Requirements:

Grade 12 Certificate
Bachelor Degree in Business related studies
Master’s Degree will be an added advantage  
At least 5 years’ experience in a similar role
Good communicator
Numerical and computation skills
Analytical (numerical and computation) skills
Able to anticipate the challenges and opportunities which arise from customer, regulatory, technological and sector changes and translate these into coherent strategy.
Ability to work in fast pace working environment.
A wide range of creativity and latitude is expected. 
Ability to develop a variety of effective presentations persuasive with a variety of techniques, for example, by using computer graphics to represent the findings of research. 

 

Job Application Procedure:

If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees to careers@mwsc.com.zm not later than Thursday, 23rd April 2026. 

Please use your name & position being applied for in the Subject. 

Please note that only short-listed candidates will be communicated to. Female candidates are especially encouraged to apply. 

Applications should be addressed to: 

The Director Human Resources and Administration 

Mulonga Water Supply and Sanitation Company Limited 

Musonko House, Kabundi Road 

P O Box 11712 

CHINGOLA. 

“Mulonga – “Towards PurifiedExcellence”