Website Micro Finance Zambia Limited
Job description
Job Purpose
The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.
Responsibilities
Achieve sales targets as set on a monthly basis.
Maintain excellent Customer service and care.
Achieve 100% collection target for all loans issued.
Ensure that Customers are served within the stipulated TAT.
Accurate data capture of reports and loan applications in the system.
Ensure compliance to all company policies and procedures.
Ensure the precise and persuasive promotion of all products.
Customer Retention/ Stakeholder Management.
Finance
Requirements
Grade 12 School Certificate
Business Degree or Higher Level Diploma, or any other professional qualification in a related field (certified by ZAQA)
Experience in Sales and Marketing
Minimum 2 years working experience in microfinance, or banking institution is an added advantage.
Must be a holder of a Valid Driver’s Licence ( Minimum 2 years)
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To apply for this job please visit zambiajobalerts.com.