Job Opening – Key Account Manager

Job description

📍 Job Opening – Key Account Manager
📍 Location: Lusaka, Zambia
Organisation: Liquid Intelligent Technologies Zambia
💼 Job Type: Full-time
📆 Deadline: Monday, 20 April 2026

Job Title: Key Account Manager

The Account Manager serves as the primary business contact for the client and is responsible for client acquisition through sales, revenue generation based on prescribed budgets for each platform, and client retention through client services, customer relationship management and query resolutions for new and repeat business in the public sector segment.

Key Responsibilities:
✅ Develop new business relationships, generate and negotiate new income for the business and meet agreed annual targets
✅ Analyze business developments and monitor market trends in relation to major customer requirements
✅ Prepare and make reports on market analysis, competitor analysis and market trends
✅ Determine customer needs and prepare proposals to sell services that address those needs
✅ Manage existing clients, resolving customer complaints regarding sales and services
✅ Manage churn and retention of customers

Candidate Requirements:
✅ Sales professional with extensive market and product knowledge
✅ Bachelor’s Degree in Business / ICT / Marketing
✅ Experience in the same role with a Telco or ISP
✅ Good knowledge of sales products and services
✅ Telecom/ISP/ICT sales related system

How to Apply
Applications are invited from suitably qualified candidates.
Send:
✅ Application
✅ CV
To: recruitment.zambia@liquidtelecom.com
Subject: Clearly indicate “Key Account Manager”