External Debt Collector

Job description

Sun King Zambia Limited is looking for an External Debt collector.

Feel free to send in your application if you meet the criteria below 

1. Legal & Registration Requirements (Mandatory)

The agency must provide:

• Certificate of Incorporation / Business Registration
• Valid Tax Identification Number (TIN) / VAT registration
• Business permits (local authority)
• Physical office address (verifiable)
• Directors’ details and IDs

2. Compliance & Regulatory Requirements

• Must comply with:
• Local debt collection laws
• Consumer protection regulations
• Signed:
• Code of Conduct
• Data Protection & Confidentiality Agreement
• Anti-harassment policy

3. Experience & Industry Capability

Minimum Requirements:

• 2–5 years in:
• Debt collection (tele and/or field)
• Microfinance, PAYGO, or asset financing

Proven experience in:

• PayGo solar
• Rural collections
• Last-mile customer engagement

4. Proven Performance Track Record

Evidence of:

• Historical collection rates
• Portfolio handled (size and type)
• Client references
• Case studies or reports