Job Detail

Customer Engagement Internship in Lusaka at Rubicube Solutions

Rubicube Solutions Limited invites enthusiastic and goal-driven individuals to apply for the customer engagement internship in Lusaka. This internship offers a valuable opportunity to gain hands-on experience in customer care, operations, and client retention within a dynamic team based in Lusaka, preferably in the Roma area.

About the Customer Engagement & Retention Internship

As a Customer Engagement & Retention Intern, you will play a key role in maintaining and strengthening relationships with our clients and partners. This position is ideal for students, recent graduates, or anyone eager to develop practical skills in customer support and operational processes.

Key Responsibilities

• Initiate phone calls to clients and business partners to foster engagement
• Follow up with inactive users to encourage continued service usage
• Provide attentive customer support and respond to inquiries
• Assist with onboarding new clients to ensure smooth integration
• Maintain and update reports and records accurately
• Communicate and follow up with customers via WhatsApp

Candidate Requirements

• Strong communication skills with confidence in phone conversations
• Proficiency in English and at least one local language
• Basic knowledge of smartphones and computers
• Self-motivated, professional, and able to work independently

Why Apply for This Customer Engagement Internship in Lusaka?

This internship offers a unique chance to build your career foundation in customer engagement and retention. You will gain valuable exposure to client management and operational workflows in a supportive environment. Whether you are a student or recent graduate, this role will enhance your professional skills and prepare you for future opportunities in sales, customer care, or operations.

How to Apply

Interested candidates are encouraged to apply by completing the application form available at the following link:

https://forms.gle/An2ypM7M6arxpBWT9

Join Rubicube Solutions and take the first step towards a rewarding career in customer engagement. We look forward to your application.