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CLAIMS ASSISTANT

Lusaka Full Time

Job Description

CLAIMS ASSISTANT x 1

Valtex Insurance Brokers Limited is a licensed corporate insurance brokerage firm incorporated in 2020 and registered with the Pensions and Insurance Authority (PIA). The company provides professional insurance advisory services to corporate and individual clients, with a strong focus on integrity, client service and risk management.

JOB BRIEF

Valtex Insurance Brokers is seeking a proactive Claims Assistant to support efficient claims handling and deliver excellent client service.

Key Responsibilities

Receive, review, and process insurance claims

Verify documentation and ensure completeness

Liaise with insurers, loss adjusters, and clients

Track and update claim progress

Maintain accurate claims records

Support customer queries and complaint resolution

Minimum Requirements

Diploma/Degree in Insurance, Business Administration, or related field

1–3 years’ experience in insurance or customer service

Basic understanding of claims processes

Key Competencies

Strong communication and interpersonal skills

Customer-focused mindset

Attention to detail

Ability to multitask

Why Join Valtex?

Be part of a client-focused brokerage delivering “peace of mind” through service excellence

Opportunity to build a career in insurance

Supportive and professional environment

To apply: Send your CV to recruitment@valtexinsurance.com with subject “Claims Assistant Application – Valtex”

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Job Summary

Published: 27 Apr, 2026

Vacancy: CLAIMS ASSISTANT

Job Nature: Full Time

Salary: Not specified

Location: Lusaka

Deadline: Open until filled

Company Detail

Valtex Insurance Brokers Limited

Other

Use the application details provided by the employer to apply for this role.

CLAIMS ASSISTANT FAQ

Useful answers for applying, sharing, and preparing documents for this role.

Read the full job description for CLAIMS ASSISTANT, confirm the requirements, and use the application email, application link, or instructions provided by Valtex Insurance Brokers Limited.

CLAIMS ASSISTANT is listed with Lusaka as the job location. Check the job description for any branch, remote-work, travel, or reporting details.

The listed deadline is the employer closes applications. Apply early because employers may close applications before the deadline when enough qualified candidates apply.

Yes. Use the Build CV button on this job page so your CV can be written around the requirements and responsibilities for CLAIMS ASSISTANT.

Yes. Use the Cover Letter button on this page so the cover letter can reference Valtex Insurance Brokers Limited, the job title, and the role requirements.

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