Human Resource Officer

Job description

Wonderful Group of Companies Limited is seeking an experienced and hands-on Human Resource Officer (senior level) to manage the full spectrum of human resources activities at its manufacturing plant in Lusaka.

INDUSTRY
Manufacturing / Factory Operations

KEY RESPONSIBILITIES

Handle daily HR operations for factory staff, including recruitment, onboarding, attendance management and offboarding.
Manage employee relations, disciplinary hearings, grievances and conflict resolution in line with Zambian labour law.
Coordinate training and development programmes to improve worker skills and safety awareness.
Ensure statutory compliance, including Workers’ Compensation, NAPSA and NHIMA, and maintain accurate employee records.
Implement HR policies, procedures and performance-management systems.
Support workforce planning, succession planning and headcount control.
Prepare payroll inputs, administer leave schedules and manage employee benefits.
Promote a positive workplace culture and employee engagement.
Resolve HR issues and coordinate with departments.
QUALIFICATIONS AND EXPERIENCE

Bachelor’s degree in Human Resources or a related field.
Minimum five years’ progressive HR experience, including at least three years in manufacturing, factory or industrial operations.
Strong knowledge of Zambian labour laws, employment regulations and statutory bodies.
Experience in employee relations, blue-collar recruitment and high-volume HR administration.
Excellent communication, interpersonal and problem-solving skills.
Ability to work independently and prioritise operational demands.
Full ZIHRM membership is an added advantage.
Proficiency in HRIS systems and Microsoft Office.
HOW TO APPLY
Send your resume and cover letter to recruitment@wonderfulgroup2010.com.

CLOSING DATE
15 July 2026

Office: Plot 5493 Great East Road, Lusaka
Telephone: 0211 289655