Warehouse Coordinator

Job description

JOB DESCRIPTION

JOB TITLE: Warehouse Coordinator

REPORTING TO:  Warehouse Manager

DEPARTMENT:  Supply Chain

CLASSIFICATION LEVEL: Coordinator

LOCATION: Lusaka, Zambia

ABOUT HEALTHY LEARNERS

Healthy Learners is an award-winning non-profit organisation working to improve the health and learning of children across Zambia—and soon, beyond. In partnership with the Government of Zambia, we bring healthcare directly into schools so that children stay healthy, stay in class, and reach their full potential. Our model is government-owned and government-led, fully embedded in national priorities, systems, and structures.

Today, we operate in over 720 public schools across all ten provinces, reaching more than 1.1 million learners through Zambia’s first integrated School Health Program. Our approach combines school-based service delivery with technical assistance to government at every level—strengthening planning, supervision, data use, and local capacity to deliver.

As we complete our national scale-up, we’re focused on deepening programme quality, strengthening delivery systems, and laying the foundation for long-term government leadership. We’re looking for a dynamic operational leader to help drive this next chapter—someone ready to manage complexity at scale and help a proven model achieve lasting impact.

Healthy Learners is the proud recipient of the Skoll Award for Social Innovation, the Duke F.M. Kirby Prize, and the Lipman Family Prize from the University of Pennsylvania. These awards reflect not just our success to date, but the strength of the opportunity ahead. If this mission resonates with you, we’d love to hear from you.

ABOUT YOU

You exemplify the qualities of being Humble, Hungry, and Smart in your leadership:

Humble (Continuous Learning & Inclusion): You actively seek, encourage, and facilitate feedback sharing, fostering an environment of continuous learning. You adapt and grow continuously, cultivating a culture of inclusion and belonging.
Hungry (Efficiency, Excellence, and Innovation): Your relentless drive for efficiency and excellence is evident in your approach to both everyday tasks and complex challenges. When obstacles arise, you don’t merely seek answers; you develop solutions and establish structures to address future obstacles proactively. Your hunger for innovation permeates the organisation, where you eagerly explore new and best practices, ensuring our people operations remain modern and highly effective.
Smart (Emotional Intelligence & Psychological Safety): Your exceptional emotional intelligence is your superpower, allowing you to create psychological safety within the organization. Through your ability to build trust, encourage risk-taking, and nurture courageous conversations, you promote an environment where individuals can thrive and collaborate effectively.

POSITION OVERVIEW

The Warehouse Coordinator will oversee the day-to-day warehouse activities of receipt, dispatching, and storage of inventories and goods in our warehouses.

S/he will be responsible for supervising the Warehouse Officers during packing, repackaging, picking and ensuring ongoing compliance with safety and security protocols. This position will support in ensuring the Warehouses’ layout design, implementation processes flow, and documentation are aligned with established best practices and organizational needs.

In addition, the Warehouse Coordinator will consistently apply established warehouse standards and procedures in compliance with Healthy Learners policies and regulations while maintaining international and local supply chain accountability standards requirements.

KEY RESPONSIBILITIES

Implement warehouse management policies, procedures, and regulations.
Establish and maintain well-designed warehouses based on industry standards, procedures and best practices.
Keep warehouses in a clean, safe, and orderly condition.
Ensure warehousing storage facilities, equipment and supplies are organized, secured and maintained in excellent condition.
Maintain a database of equipment, supplies, and other goods.
Manage stock control: receipt, positive release, storage, packing materials, timely delivery of materials, transferring materials to the correct area, and correct document recording, labeling and data entry into the IT system etc.
Maintain an up-to-date stock ledger; ensure accurate, complete, and up-to-date documentation on all inventories and goods across warehouse locations.
Oversee coordination of all materials to ensure they are moved, stored and segregated correctly in the warehouse.
Implement an inventory replenishment system to ensure adequate stock levels are maintained per departmental needs.
Conduct routine warehouse and inventory inspections.
Identify and prepare reports in cases of damages and/or loss identified in the warehouse.
Report materials due for expiry and manage disposal of these items.
Coordinate with the logistics team to schedule the timely dispatch and delivery of goods.
Maintain up-to-date information on the status of inbound and outbound movement of goods.
Plan and supervise the routine work of Warehouse Officers.

SKILLS & QUALIFICATIONS

BA/BSC degree in a related field of study
Four years of relevant experience Proficient knowledge and understanding of inventory management and control principles.
Working knowledge of warehouse systems and software management.
Comprehensive knowledge of inventory flow processes and documentation
Proficiency with Microsoft Office Suite (Word, Excel, etc.)
Ability to work in a fast-paced environment and effectively meet deadlines while maintaining high attention to detail.
Good verbal and written communication skills
Strong collaboration and problem-solving skills
Willingness to receive constructive feedback and improve
Experience with database/warehouse software management systems is an added advantage.
Working knowledge of construction material quantification and costing skills is an added advantage
Passion for Healthy Learners mission and vision
Membership of a relevant professional body.

WHAT WE OFFER

Opportunity for Impact: Play a pivotal role in implementing a program that improves health outcomes for millions of schoolchildren, shaping the future of communities across Africa.
Competitive Compensation: Receive a competitive salary and benefits package that reflects your expertise and commitment.
Professional Growth: Access ongoing training, leadership opportunities, and engage in innovative projects that challenge and inspire you.
Supportive Culture: Join a passionate, dedicated team that values collaboration and mutual support, fostering an environment where all contributions are recognized.
Networking Opportunities: Collaborate with international organizations and enhance your network and influence in the public health sector.