Employer and vacancy source: SAM Zambia
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerSAM Zambia
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- SAM Zambia
- Location
- Lusaka
- Posted
- April 19, 2026
- Job type
- Full Time
- Category
- Other
Website SAM Zambia
Job description
Training Officer
Lusaka
Job Purpose
The Training Officer is responsible for designing, coordinating, and delivering professional training programs to maids (trainees) to ensure high standards of cleaning services, customer care, and compliance with company procedures. The role ensures that all trainees are competent, certified where applicable, and aligned with industry best practices.
Key Responsibilities
Develop and deliver structured training programs for maids (students) covering: Job Search Platform
Professional cleaning techniques (residential and commercial)
Use and handling of cleaning equipment and chemicals
Hygiene, sanitation, and safety standards
Customer service and communication skills
Facilitate both theoretical and practical training sessions.
Assess trainees’ performance through practical demonstrations, tests, and continuous evaluation.
Maintain accurate training records, attendance registers, and assessment reports.
Participate in curriculum development and continuous improvement of training materials. Communications & Media Studies
Prepare trainees for certification assessments where applicable.
Conduct refresher training and upskilling sessions for existing staff.
Ensure compliance with occupational health and safety standards during training.
Mentor and coach trainees to improve performance and professionalism.
Collaborate with other team members on the deployment of trained maids.
Qualifications & Experience
Diploma in Hospitality Management, Caregiving or a related field.
TEVETA Certification is Mandatory
Experience
Minimum of 2 years’ experience in training, preferably in cleaning services, hospitality, or a related industry.
Experience in conducting practical, hands-on training is highly desirable.
Key Skills & Competencies
Strong training and facilitation skills
Excellent communication and interpersonal skills
Practical knowledge of modern cleaning techniques and equipment
Ability to assess and mentor trainees effectively
Good organizational and record-keeping skills
High level of professionalism and attention to detail
Knowledge of health and safety standards
How to apply
Please send your cover letter, CV, Copy of NRC to samzambiacareers@gmail.com. Kindly indicate the position in the subject line of your email.
Due date is 30 April 2026.