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Temporary ERP Support Assistant (x4)
ZCCM Investments Holdings Plc Zambia
Employer and vacancy source: ZCCM Investments Holdings Plc
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerZCCM Investments Holdings Plc
- LocationZambia
- Employer websitezambiajobalerts.com
- Application methodExternal application link
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- ZCCM Investments Holdings Plc
- Location
- Zambia
- Posted
- October 6, 2026
- Job type
- Temporary
- Category
- Other
- Application method
- External application link
Job description
TEMPORARY ERP SUPPORT ASSISTANT – Six (6) Months Project Support (Head Office & Subsidiaries)
ZCCM Investment Holdings Plc
2026/10/02 Zambia
Department: Finance
Business Unit:
Industry: Accounts
Job Type: Temp
Positions Available: 4
Salary: Market Related
Job Description
To provide hands-on support to Finance users during the ERP Finance Module parallel run, assist with operational validation activities, support user adoption, document issues, and coordinate timely resolution with the ERP Project Team, Finance process owners, and implementation partner.
KEY RESPONSIBILITIES
- Deliver first-line support to Finance Module users throughout the parallel run and initial post-go-live period.
- Assist users with transaction processing, navigation, follow-up workflow, and routine system queries.
- Support data validation, reconciliation checks, exception tracking, and comparison of outputs between the ERP Finance Module and the current system.
- Log, classify, track, and escalate system issues, user challenges, and process gaps for resolution.
- Assist with preparation of user guides, frequently asked questions, quick reference materials, and adoption support notes.
- Support training refreshers, user clinics, and change management activities across ZCCM-IH and subsidiaries.
- Prepare daily or weekly support summaries highlighting issues, resolutions, adoption risks, and pending actions.
Perform any other ERP support activities assigned by the ERP Project Manager.
Job Requirements
- Degree in Accounting and Finance or a professional accounting qualification i.e. ACCA, CIMA or ZICA
- Minimum 3 years’ professional experience
- Basic understanding of finance processes such as general ledger, accounts payable, accounts receivable, bank reconciliations, budgeting, fixed assets, or financial reporting.
- Experience using ERP, accounting, or business systems will be an added advantage.
Strong computer literacy, communication skills, attention to detail, and ability to support users patiently and professionally.
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