Team Member, Card Reconciliation & Settlement

Job Description

Ensure a profitable card business through timely reconciliation of cards payments accounts and resolution of open items involving cards transactions

Reporting Relationships:

Functionally reports to Team Lead, Card Operations

Role and Responsibilities

Perform daily/monthly reconciliation and settlements for Visa/MasterCard credit cards transactions.
Ensure that Cards Transactions are settled within 24 hours in line with SLA with the business units
Ensure the integrity of settlement billings
Investigate and process credit cards chargebacks
Ensure daily call over of uploads into cards payment accounts for completeness and accuracy
Ensure daily reconciliation of cards payment accounts for risk assessment
Ensure daily proof of cards payments GL accounts
Drive resolution of open items in cards settlement accounts in accordance with the bank’s zero tolerance policy
Liaison with other units and transaction owners with a view to clearing open items
Any other function that may be assigned to you from time to time.

Key Performance Indicators (KPIs)

Timeliness of E Banking transactions settlement in line with SLA
Compliance with bank’s approved operational risk policies and procedures evidenced by audit rating
Effectiveness in handling open items in cards payment accounts as measured by no. of items in excess of agreed lifespan.
Timeliness and quality of reconciliation and proof of accounts reports

Key Competency Requirements

Knowledge:

Good knowledge and understanding of banking operations
Knowledge of Card Relevant accounting activities related to Cards Accounting entries on Visa/ MasterCard, Other banks, Head Office etc. related transaction
Knowledge in Chargeback activities

Key Skills:

Communication skills: Excellent written and oral communication skills
Reasoning Skills: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Computer Skills
Problem solving skills.

Job Requirements
Education Requirements

A minimum of a credit in first degree: Business, Finance & Banking or Accounting or any other related field
 Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
ZAQA verified certificates

Experience

Minimum requisite experience – 2 years’ relevant experience in relevant areas

Banking Operations
Card Settlement & Reconciliation
Accounting reconciliation activities

To Apply:

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12, Degree and other copies of professional qualifications to careers.zambia@ubagroup.com by 29th May,2025.