Systems Administrator

The Pensions and Insurance Authority (“the Authority”) is the regulatory and supervisory authority for the pensions and insurance industries in Zambia as provided for in the Pension Scheme Regulations Act No.28 of 1996 (as amended) and the Insurance Act No. 38 of 2021. The Authority supervises and regulates entities operating in the pensions and insurance sector. This includes insurance companies, reinsurance companies, insurance intermediaries, pension schemes, pension fund managers and pension fund administrators.

As part of the organisation expansion, the Authority hereby invites applications from suitably qualified and experienced candidates to fill the following positions:-

SYSTEMS ADMINISTRATOR – ONE (1) POSITION

The Systems Administrator will administer and implement ICT systems in order to optimize operations of the Authority.

Specific duties:-

To effectively undertake the implementation of systems in accordance with ICT policies in order to ensure users adherence
To provide timely technical support and assistance to members of staff in order to facilitate performance of tasks
To effectively undertake the development, deployment, configuration and maintenance of ICT infrastructure in order to facilitate the provision of ICT services
To effectively undertake automation of business processes in order to enhance operational efficiency for the Authority
To effectively implement ICT projects in order to ensure timely delivery of services
To effectively monitor third party service providers solutions in order to ensure compliance with service level agreements.
To effectively implement ICT business continuity and disaster recovery plans and measures in order to ensure uninterrupted business operations and recovery in an event of a disaster

Requirements: –

Full Form V/Grade 12 Certificate or equivalent with credit or better in Mathematics and English.    
Bachelor’s Degree in Computer Science/Information Technology/Computer Engineering.
Membership to relevant professional institution.
At least 4 years relevant experience.

Mode of Application

Applicants meeting the above qualifications and experience should submit an application letter, a Curriculum Vitae with certified or ZAQA verified copies of qualifications in a sealed envelope to the address below, not later than 9th July, 2025. 

The Human Resource and Administration Manager

Pension and Insurance Authority

Stand No. 4618, Lubwa Road, Rhodespark

P/Bag 30x, Ridgeway

LUSAKA

Note: The Authority is an equal-opportunity employer and employs citizens from a variety of geographical, ethnic, religious, social and economic backgrounds. The Authority does not practice or tolerate favoritism or discrimination on any grounds protected by law, unless the law has specific provision for differential treatment or affirmative action. To that end, groups recognized by law as marginalized (such as persons with disabilities and female candidates) are strongly encouraged to apply if they meet the minimum criteria for the position.