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Support Officer – IT & Payroll/HR Solutions
CorePay Lusaka
Employer and vacancy source: CorePay
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerCorePay
- LocationLusaka
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- CorePay
- Location
- Lusaka
- Posted
- September 7, 2026
- Job type
- Full Time
- Category
- Human Resources, IT & Telecoms
- Application method
- Email application
Job description
COREPAY
Payroll and HR Solutions
WE ARE HIRING
SUPPORT OFFICER – IT & PAYROLL/HR SOLUTIONS
Location: Lusaka, Zambia
Type of Contract: Fixed Term Contract
JOB OVERVIEW
We are looking for a proactive, technically minded and customer-focused Support Officer to join our growing Payroll and HR Solutions team.
KEY RESPONSIBILITIES
- Provide first-line technical support to clients using payroll, HRIS and time & attendance systems.
- Assist clients with system configuration, user access, system navigation and troubleshooting.
- Respond to client queries via telephone, email, WhatsApp and other approved communication channels.
- Investigate and resolve software-related issues and escalate complex technical matters to the relevant technical team.
- Conduct user training and demonstrations on payroll and HR systems.
- Assist with data imports, employee records, system updates and basic data validation.
- Maintain a high level of client confidentiality, particularly when handling employee and payroll information.
- Provide excellent customer service and ensure client issues are followed through to resolution.
SKILLS AND QUALIFICATIONS
- Diploma or Degree in Information Technology, Computer Science, Information Systems, Business Information Technology or a related field.
- At least 1–2 years’ experience in IT support, software support, helpdesk support or a similar role.
- Experience supporting business applications or ERP/HR/payroll systems will be an added advantage.
HOW TO APPLY
Interested and qualified persons should submit their applications with comprehensive CVs to:
Not later than the 10th of September 2026.
Website: www.corepayafrica.com
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To apply for this job email your details to jobs@corepayafrica.com
