Employer and vacancy source: Unicaf University
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerUnicaf University
- LocationLusaka
- Employer websitewww.unicaf.org
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Unicaf University
- Location
- Lusaka
- Posted
- April 23, 2025
- Job type
- Full Time
- Category
- Retail & Sales
Website Unicaf University
Job description
JOB SUMMARY
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia.
JOB DESCRIPTION
Responsibilities:
Support and provide superior service to students & potential students via telephone.
Use questioning and listening skills that support an effective telephone conversation
Provide customers with product and service information
Process documents, forms, and applications
Identify and escalate priority issues
Requirements:
Minimum academic qualification of a completed Bachelor’s degree – A postgraduate degree is considered an advantage
Experience length preferably a minimum of 2 years of office work experience
Excellent verbal and written command of the English language (a must)
Excellent conversational skills on the phone in English
Excellent computer skills and people skills
Attention to detail
Excellent time management
Ability to reach assigned targets
Previous experience in a call centre will be considered an advantage.
Traits to be successful in this career:
You are determined and focused.
You enjoy continuous learning and improving.
You enjoy reaching your goals and you want to help others do the same.
You enjoy speaking with people online and on the phone.
How to Apply: Interested candidates are invited to send their CV and a brief cover letter to: vacancies@zambia.unicaf.org with the subject line “Student Advisor Telesales”