Store Manager – Markham Kafubu

Store Manager Jobs in Ndola – Join The Foschini Group

The Foschini Group is seeking a dedicated and experienced Store Manager to lead our retail operations in Ndola, Copperbelt, Zambia. This opportunity is ideal for professionals looking to advance their career in store management while driving business success. If you are passionate about retail leadership and customer satisfaction, explore this exciting full-time position among store manager jobs in Ndola.

About the Store Manager Role

As a Store Manager at The Foschini Group, you will play a pivotal role in achieving sales targets and maintaining operational excellence. Your leadership will ensure efficient stock management, cost control, and the delivery of outstanding customer service. You will also be responsible for fostering a motivated team through recruitment, staff development, and performance management.

Key Responsibilities

• Drive sales turnover to meet and exceed set targets.
• Manage expenses to optimize profitability.
• Control stock losses and ensure shrinkage aligns with company standards.
• Lead people management activities, including recruitment, training, employee relations, and performance reviews.
• Implement in-store merchandising strategies and maintain visual standards.
• Ensure customer satisfaction by executing the company’s customer service strategy effectively.

Qualifications and Experience

• Matric certificate or equivalent qualification.
• Minimum of three years’ retail experience, including at least one year in a store leadership role.

Essential Skills and Competencies

• Proven ability to build customer loyalty and deliver excellent customer service.
• Strong skills in customer value management and sales negotiation.
• Effective communication, including digital engagement with customers.
• Capability to manage resistance and navigate customer challenges.
• Strategic planning and organizational skills in sales and store operations.
• Leadership qualities that inspire and drive team engagement and accountability.

Leadership Behaviors

• Action Oriented: Takes initiative and embraces challenges with urgency and eagerness.
• Builds Networks: Develops strong internal and external relationships to support business goals.
• Customer Focus: Anticipates and meets customer needs effectively.
• Directs Work: Plans and organizes team activities to achieve desired results.
• Drives Engagement: Motivates and empowers teams to exceed expectations.
• Ensures Accountability: Holds self and others responsible for performance targets.
• Optimizes Work Processes: Continuously improves operational efficiency and quality.
• Values Differences: Respects and appreciates diverse perspectives and backgrounds.

How to Apply for Store Manager Jobs in Ndola

Interested candidates are invited to apply online through The Foschini Group’s official application portal. Please submit your application promptly by visiting the following link:

Apply for Store Manager – Ndola