Stewarding Supervisor

Job description

Kafue, Zambia
Full-time
Company Location: Anantara Kafue River Tented Camp
Company Description

Nestled along the sweeping banks of the majestic Kafue River, Anantara Kafue River Tented Camp invites you to be part of an extraordinary safari destination set in one of Africa’s last truly untouched wilderness regions.

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We are seeking a dedicated, organised, and hands‑on Steward Supervisor to lead our stewarding team and ensure the highest standards of cleanliness, hygiene, and back‑of‑house excellence that support our world‑class guest experience.Zambia job market

Job Description

We are seeking a dedicated and experienced Stewarding Supervisor to join our team in Kafue, Zambia. As a key member of our hospitality operations, you will play a crucial role in ensuring the cleanliness, efficiency, and smooth functioning of our stewarding department.

Oversee and manage the daily operations of the stewarding department
Supervise, train, and schedule stewarding team members
Ensure proper implementation of cleaning systems and methods
Maintain high standards of cleanliness for facilities and equipment
Enforce health and safety standards, including proper chemical handling and storage
Manage equipment inventory, minimize breakages, and control storage
Lead and drive energy conservation and environmental initiatives
Collaborate with other departments to maintain excellent customer service
Conduct regular inspections to ensure quality and efficiency
Implement and maintain proper documentation and record-keeping procedures
Develop and implement cost-effective strategies to optimize stewarding operations
Coordinate with vendors and suppliers to ensure timely delivery of supplies and equipment
Conduct performance evaluations and provide constructive feedback to team members
Participate in budget planning and monitor departmental expenses
Stay updated on industry trends and implement innovative stewarding practices to enhance operational efficiency
Develop and implement preventive maintenance schedules for stewarding equipment
Conduct regular staff meetings to address concerns, share updates, and boost team morale
Collaborate with the People and Culture department for recruitment and onboarding of new stewarding staff
Implement and oversee a quality assurance program to maintain consistent standards across all shifts
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Qualifications
Minimum 2–3 years’ experience in a stewarding team, preferably within a luxury lodge, hotel, or resort.
Relevant Certificate/Diploma.
Fill grade 12 certificate
Previous team‑lead or supervisory experience is highly advantageous.
Strong knowledge of cleaning processes, sanitation protocols, and kitchen operations.
Good organisational and communication skills with an eye for detail.
Ability to work under pressure in a fast‑paced, high‑standards environment.
Physically fit and comfortable working on your feet for extended periods.
Willingness to live and work in a remote safari environment.
Additional Information

Three traceable referees with valid mobile numbers & emailsZambia job market