Sports Café Manager

Job description

Role Purpose: Sports Café Manager
Reporting to the Director, the Café Manager will be responsible for overseeing the daily operations of the café ensuring a positive customer experience, and managing staff and resources efficiently.

Key Accountabilities: 

Staff Management: Hire, train and supervise staff; manage shifts and payroll, coaching, discipline of staff, including bartenders, servers and kitchen personnel.
Customer Service: Ensure high standards and deal with all customer complaints
Manage the Restaurant and the Bar: Menu preparations, costing, pricing, cocktail development, and managing beverages
Inventory Management: Order and manage inventory of food, beverages, and ensuring proper stock levels and minimizing waste
Financial Management: Prepare budgets, monitor expenses and performance of the business including sales and profits
Marketing and Promotions: Develop and create market strategies that will attract customers
Compliance: Ensure that all business licenses are up to date; compliance with all health and safety regulations
Facility Management: Safeguard and maintain all company assets; ensure cleanliness and an inviting atmosphere
Event Coordination: Plan and organize special events
Reporting: Provide accurate reports including records of sales, inventory, employee performance etc.

Qualifications and Experience:

Full Grade 12 Certificate with Diploma in Food Production, hospitality, business administration or related field
Degree in relevant field will be an added advantage
At least three (3) years of proven management experience in the hospitality industry
Excellent organizational and time management skills
Effective Communication Skills
Exceptional Customer Service Skills
Strong business acumen and problem solving skills
Leadership skills with ability to lead and motivate a team
Knowledge of beverages – familiarity with different types of alcoholic and non-alcoholic beverages and food service.

SUBMISSION OF APPLICATIONS
Interested persons should send their applications, copies of their qualifications and a detailed curriculum vitae with two traceable referees, one of whom should have been a direct supervisor to the Recruiter: recruitmentcb99@gmail.com and copy zumani@yahoo.com not later than 08th March 2025.