Social Media Management Intern

Job description

Duration: 6 Months
Rotation: Yes (as part of a multi-role internship program)
Application Deadline: July 15, 2025
Application Method: Online form submission only

About A Chance for Change Foundation

A Chance for Change Foundation (C4C) is a Zambian nonprofit organization that works to alleviate poverty by empowering communities through sustainable development. Our thematic areas include youth and women empowerment, climate resilience, agricultural entrepreneurship, digital inclusion, and education. We believe in amplifying the voices of the communities we serve and our social media platforms are a vital tool in achieving that goal.

About the Internship

The Social Media Management Intern will play a key role in supporting the Foundation’s digital outreach by coordinating platform content, engaging with online audiences, and tracking performance metrics. This internship is ideal for graduates looking to apply their knowledge in a real-world nonprofit environment.

Interns selected will also have the opportunity to rotate into Marketing and Creative Content Production roles, gaining diverse exposure across digital communication and campaign management.

Key Duties and Responsibilities

As a Social Media Management Intern, your day-to-day tasks will include:

Content Calendar Planning

Develop and maintain a monthly content calendar aligned with the organization’s program themes and campaign objectives.
Coordinate with the marketing and creative teams to ensure a balanced mix of content types (e.g., awareness posts, testimonials, news updates).

Content Publishing

Draft and schedule posts across platforms including Facebook, Instagram, LinkedIn, X (formerly Twitter), and YouTube.
Format content for platform-specific requirements (e.g., reels, carousels, stories, polls, live posts).
Write engaging, informative, and inclusive captions that reflect the Foundation’s voice.

Community Engagement

Monitor and respond to direct messages, comments, and mentions in a timely, courteous, and helpful manner.
Flag inappropriate or urgent messages to the Communications or Programs teams for escalation.
Foster online relationships with youth groups, donors, partners, and peer organizations.

Trend Monitoring and Campaign Alignment

Research current trends, hashtags, and best practices in nonprofit communications.
Propose opportunities to leverage trends for storytelling, advocacy, or program highlights.
Collaborate on “real-time” social content for events, holidays, and campaigns.

Performance Monitoring and Analytics

Track daily, weekly, and monthly analytics such as reach, engagement, shares, and click-throughs using tools like Meta Insights, Bitly, and Google Analytics.
Compile clear, data-driven reports to evaluate impact and recommend improvements.
Identify top-performing content and provide ideas to scale or repurpose it.

Qualifications and Experience

Completed a degree in Communications, Media Studies, Journalism, Marketing, or related field.
Demonstrated interest in social change, community development, or digital media.
Strong written communication skills and creativity.
Proficiency in at least 2 social media platforms for professional use.
Basic familiarity with digital tools like Canva, Meta Business Suite, Buffer, or Hootsuite is an advantage.
Organized, detail-oriented, and comfortable working remotely or independently.

What We Offer

Structured mentorship and skill-building in nonprofit digital communications.
Hands-on experience managing an active social media presence with real community impact.
Opportunities to collaborate on advocacy campaigns and digital storytelling.
Certificate of internship completion and a letter of recommendation based on performance.
Exposure to C4C’s broader work in rural development, youth empowerment, and sustainability.

Application Process

To apply, please complete the official online form:
https://wkf.ms/4075ZrM

You will be required to submit:

A CV (max 2 pages)
A Cover Letter (max 1 page) explaining your interest in the role
(Optional) Samples of past work (e.g., social media post, graphic design, campaign you contributed to)

Deadline for applications: July 15, 2025
For questions or technical difficulties, email: info@achanceforchangefoundation.org

Important Note

This internship is part of a rotation-based program. Selected interns will gain additional experience in:

Marketing & Campaign Strategy
Graphic Design, Photography, and Video Production