Service Technician

Job description

SERVICE TECHNICIAN – CRUSHING SOLUTIONS

By reshaping rock, we reshape the future. At Sandvik Rock Processing we have set out to advance the world through eco-efficient rock processing so come and join our team in Africa on this exciting journey.

We are looking for a Service Technician – Crushing Solutions to join our team in Solwezi, Zambia

The role will be based from our offices in Solwezi, Zambia.

Purpose of the role:

As part of the Service Team, this role will provide aftermarket maintenance and quality support of Sandvik Rock Processing equipment/ components at Sandvik Rock Processing facilities and on customer sites.

Also provide hands-on technical support and service for Crushing equipment and aftermarket parts to our Crushing Solutions customers in Zambia.

The job responsibilities:

· Customer training and efficient technical services support pertaining to all Sandvik Crushers supplied to customers within Zambia.

· Perform mechanical and process maintenance at customer mine sites in Zambia, predominantly in the Northwest Zambia & Copperbelt region. However other areas may be assigned based on customer requirements

· Identify, report, and resolve technical issues safely and efficiently.

· Carry out installation and commissioning of new Sandvik equipment

· Follow on-site leadership direction and work independently when required.

· Attend training, meetings, and be available for after-hours callouts

· Work closely with the Customers’ Installation and Erection Teams on activities during installation and commissioning of any Sandvik Crushers when required.

· Guide and assist Customers’ Maintenance Teams with fault diagnosis work on Sandvik Crushers.

· Work with Customers’ Maintenance Teams perform repair and fault finding using a hands-on approach.

· Cooperate closely with the sales team or directly with the customer to promote Crushing Solutions equipment and aftermarket sales.

· Support with parts lists and parts planning

· Provide relevant feedback through equipment condition, performance and process audits, to enable maintenance planning improvements in terms of efficiency and equipment integrity.

· Identifies current and future/potential customer service requirements by establishing personal rapport with them and other persons in a position to understand service requirements. Provides product service, or equipment technical and engineering information by answering questions and requests.

· Contributes to team effort by accomplishing related results as needed.

· Works towards achieving set KPI’s, for both the Customers and Sandvik.

· Accept and perform tasks delegated by Rock Processing Management as deemed necessary

· Ensure all Sandvik policies and procedures especially the health, safety and environmental policies are adhered to by the team.

Qualifications & Experience Requirements

· Qualified Mechanical Technician, Fitter, Boilermaker or Diesel mechanic.

· Have at least 5 years’ experience in a similar role in the Mining Industry.

· Experience servicing mineral processing and fixed plant equipment in the mining industry (Fixed plant crushing and screening highly regarded).

· Strong technical skills in Crushing and Screening Preventative Maintenance and Service Repairs, Hydraulic repair, Automation setup, maintenance and troubleshooting, fault finding, and problem solving.

· Acquired knowledge in Crushing and Screening operations in both surface and underground operations.

• undefined

Other Requirements & Competencies

• Have a valid passport, and willing and able to travel, without restrictions, within the Central African Territory at relatively short notice, and also as per customers’ or Sandvik’s requests/requirements.
• Possess relevant driver’s license accepted in Zambia.

Application

Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 5 October 2026.

Read more about Sandvik Group and apply at home.sandvik/career,

About us:

Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. Application areas include crushing and screening, breaking and demolition.