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Senior IT Assitant (1) – Service Management & Applications

Bayport Financial Services Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Bayport Financial Services

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerBayport Financial Services
  • LocationLusaka, Zambia
  • Employer websitebayport+financial+services
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Bayport Financial Services
Location
Lusaka, Zambia
Posted
August 25, 2025
Job type
Full Time
Category
IT & Telecoms
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Bayport Financial Services

Job description

JOB SUMMARY

To assist with the management of ICT Systems by ensuring IT services are available through proactive management of IT Applications, Infrastructure and quality user support.

JOB SPECIFICATIONS

 Windows Environment: Management of the Windows Environment in the organization including involvement in the setup and management of the all windows-based servers and ensuring adequacy and security
Ensure Creation of users on SMS platform and Escalation to Probase/ Infobip
Ensure agreed SLA availability for core banking system is met
Setting up of new computers and installation of approved applications and drivers.
Monitoring and management of company server.
Configuration and troubleshooting of computer hardware, applications and networks.
Active Directory administration as well as troubleshooting and resolving email issues.
Monitoring network and IT infrastructure.
Provide support with the Bulk Message System.
Assist with the day to day administration of the Service Desk.
Configuration and update of VOIP system.
Provide support for business applications, patching and vulnerability management.
Provide support with the Biometric and CCTV systems.

MINIMUM ENTRY REQUIREMENTS

Bachelor’s Degree in Information Technology or a related field.
ITIL or CompTIA + qualifications will be an added advantage., SQL Scripting
At least 3 years work experience in an IT support role in a fast paced business setup.
Financial services exposure will be an added advantage.

OTHER REQUIREMENTS

Effective oral and written communication skills
Strong analytical and problem-solving skills
Ability to work well under minimum supervision, Proactive and self-motivated
 Attention to detail and ability to work accurately
Maintain the highest level of confidentiality and integrity and High level of Discipline

TO APPLY

Suitable candidates must send their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.

The closing date for receiving applications is Wednesday 27 August 2025. Only shortlisted candidates will be contacted.

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