Senior Administrative Assistant

Job description

Please submit your application by September 4th, 2026

This senior level administrative assistant, while maintaining strict confidentiality, collaborates with teammates to perform very skilled and detailed administrative work that directly advances the operations and objectives of the department served, providing a full suite of highly skilled support functions to a large work group and generally directly support a senior director. May act as the team lead for other support assistants.

Responsibilitie

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Performs skilled support work entering complex electronic data, researching, retrieving, and formatting information and data requiring highly specialized knowledge of the assigned work group.
• Focusing on work product outcomes, and working as the work group process expert, may direct the tasks of other assistants or similar level staff and may serve as team lead.
• Drafts and/or proofread records, documents, or forms and other correspondence on behalf of leader or department professional practitioners. Often schedules large and complex meetings, records meeting minutes, coordinates travel, welcomes and hosts visitors, and prepares agendas and itineraries.
• Answers questions, explain processes, and correspond with people concerning specific and detailed information within the assigned department or work group. May directly oversee data report creation, tracking, and dissemination for the department or work group supported.
• May perform support work such as answering phones, routing calls, conveying messages, and performing light manual labor such as delivering office supplies, arranging chairs, and placing refreshments or brochures and displays.
• Often communicates with staff in other countries to facilitate processing of information or work product, follow-up on accuracy and process compliance, and ensure clear understanding between functions on major issues.
• May administer programs requiring subject matter expertise within the disciplines of the work group supported, as well as gathering, evaluating and reporting on data related to the assigned department or client departments.
• May order supplies or services, arrange for shipping or transportation, or provide other logistical services in accordance with standard practices and policies or direct the work of other staff to accomplish these tasks. May provide notary services as required.
• Provides coaching and advice to other staff and client groups.

Faith

• Has a personal relationship with Jesus Christ.

Culture

• Accountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviors” in all internal and external communication and relationships.

Education

• Bachelor’s degree in business administration.

Experience

Licenses and Certifications

*Equivalent education, training and/or certification may be substituted for experience and education shown above

Working Environment

Office – Standard Office Environment

Location: Lusaka/Zambia or any other Compassion office in Zambia as designated by the manager

Physical Demands

Sitting, standing, and/or walking for up to 8 hours per day

Travel Requirements

May be required to travel up to 10% of normal schedule