Sales Representative – Lusaka

Job description

Maintain positive business relationships with customers to maximize sales
Present, promote and sell products/services using solid arguments to existing and prospective customers
Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Ensuring that customer’s satisfaction is upheld on a daily basis
Keep abreast of best practices and promotional trends
Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Ensuring that the company procedures and laid down rules are followed
Greet customers warmly and provide assistance as needed
Educate customers about product features, promotions and loyalty programs to enhance sales
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Restock shelves and display areas as needed to ensure product efficiently.
Expedite the resolution of customer problems and complaints to maximize satisfaction
Handle customer inquiries, complaints, and returns professionally and efficiently.
Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
Assist in loading of stock for our customers
Maintain detailed and up- to date records of client interactions in the system provided by the organization.
Ensuring that all receipts are written each time a customer buys any products.
Ensuring that monthly reports are submitted on the 5th of every month
Maintain a clean, organized, and visually appealing sales flow
Any other duty assigned by the supervisor.

MINIMUM REQUIREMENTS

Full Grade 12 Certificate
Diploma/Certificate in Marketing or Business with a proven track record in a similar role
Minimum of 2 years’ experience in field Sale and consumer facing role
Excellent written and verbal Communication Skills
Must have a Valid Driver’s License

All applications Letters must be should be addressed to the Assistant Director Human Resource and sent to work@natkos.co.zm and for those who would like to send your application by hand, kindly submit them at any of our outlets. Kindly attach Application Letters, CV, Results in one PDF Document.

Due on 13TH MARCH 2025