Sales & Marketing Officer

  • Full Time
  • Anywhere

ZAMPOST Zambia Postal Services Corporation

JOB VACANCY

Zambia Postal Services Corporation (Zampost), a State-Owned Enterprise mandated to provide postal, courier, and financial services across the country, is inviting applications from suitably qualified and experienced individuals to fill the position of Sales & Marketing Officer.

  • Job Title: Sales & Marketing Officer (1)
  • Grade: ZPSC7
  • Department: Commercial Services
  • Reporting Line: Manager – Commercial Services
  • Station: Ndola Post Office
  • Town: Ndola
  • Type of Employment: Permanent & Pensionable

Purpose of Role: To implement sales and marketing strategies that promote ZAMPOST products and services, enhance brand visibility, expand market reach, and drive revenue growth, while providing effective administrative support to the Commercial Services function.

Duties and Key Responsibilities:

  1. Support the implementation of sales strategies for postal, logistics, financial, and digital services.
  2. Identify target markets, sales opportunities, and potential customers.
  3. Plan and execute marketing campaigns, promotions, and awareness programmes.
  4. Recruit, onboard, and coordinate sales agents in line with approved guidelines.
  5. Monitor and support sales agents’ performance to achieve set targets.
  6. Maintain records of sales activities, agents, clients, contracts, and reports.
  7. Provide administrative support including sales documentation, scheduling, and coordination of sales activities.
  8. Engage customers, gather market feedback, and support customer acquisition and retention initiatives.
  9. Monitor sales market trends and competitor activity to inform sales and marketing strategies.
  10. Coordinate sales, marketing, and administrative activities with internal teams and external partners.

Personal Attributes:

  1. Strong sales, negotiation, and communication skills.
  2. Good administrative and organisational abilities with attention to detail.
  3. Results-driven and customer-focused mind-set.
  4. Analytical ability to interpret sales, market, and performance data.
  5. Strong planning, coordination, and teamwork skills.

Qualifications and Experience:

  1. Full Grade Twelve Certificate with at least five (5) credits including English and Mathematics.
  2. Bachelor’s Degree in Marketing, Business Administration, Commerce, or a related field.
  3. Minimum of two (2) years’ experience in sales, marketing, business development, or coordination of sales teams/agents.

Mode of Application: Applications with detailed CVs and certified copies of academic and professional qualifications should be submitted in a sealed envelope clearly marked “APPLICATION FOR SALES AND MARKETING OFFICER” and addressed to:

The Director Human Capital & Administration Zambia Postal Services Corporation PO BOX 71845 Corner of Cairo/Church Road LUSAKA

Or emailed as a single PDF to: recruitments@zampost.com.zm With subject line: “APPLICATION FOR SALES AND MARKETING OFFICER – NDOLA”

Deadline for receiving applications: Friday 13th March, 2026

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS

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