Sales Assistant

Job description

DUTIES AND RESPOSIBILITIES

 Maintain positive business relationships with customers to maximize sales
Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Ensuring that stock is requested on time and the sales floor is fully packed with all fast moving and customer most wanted items.
Help set the direction for the sales channels in respect of standards and operating policies.
Responsible for trade marketing, point of sales and brand development in respective sale channels.
Keep track of stock level and shrinkages.
Follow up on customer quotations.
Ensure that all sales books are fully updated and circulated to the Sales Officer.
Always ensure to confirm stock after each stock taking is done.
Resolve customer complaints promptly to maintain high satisfaction and positive relationships.
Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Ensuring that the company procedures and laid down rules are followed
Greet customers warmly and provide assistance as needed
Educate customers about product features, promotions and loyalty programs to enhance sales
Ensure smooth and organized management of customer data, sales activities, and follow up schedules.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Restock shelves and display areas as needed to ensure product efficiently.
Ensure smooth and organized management of customer data, sales activities, and follow – up schedules
Maintain detailed and up- to date records of client interactions in the system provided by the organization.
Ensuring that monthly reports are submitted on the 5th of every month
Maintain a clean, organized, and visually appealing sales flow
Any other duty assigned by the supervisor.

MINIMUM REQUIREMENTS

Full Grade 12 Certificate
Certificate, Diploma In sales and marketing, computer or any relevant certificate – Added Advantage
Digital Marketing – Added Advantage
Knowledge and hands on experience in sales & Marketing– Added Advantage
Must have a Minimum of 1 years’ working experience

All applications should be addressed to the Assistant Director Human Resource at any Natkos Distributors branch or email to work@natkos.co.zm. Kitwe residents are advised to apply. DUE DATE 12th February 2025