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SALES AND COLLECTIONS CLERKS

Kalene Lending and Inv Ltd Lusaka, Lusaka, Zambia

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Employer reference

Employer and vacancy source: Kalene Lending and Inv Ltd

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerKalene Lending and Inv Ltd
  • LocationLusaka, Lusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Kalene Lending and Inv Ltd
Location
Lusaka, Lusaka, Zambia
Posted
May 5, 2026
Job type
Full Time
Category
Retail & Sales
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Kalene Lending and Inv Ltd

Job description

VACANCY ANNOUNCEMENT: SALES AND COLLECTIONS CLERKS

Kalene is looking for energetic, results-oriented individuals to join our team as Sales and Collections Clerks. If you are a proactive communicator with a passion for microfinance and community engagement, we want to hear from you!

JOB OVERVIEW

  • Job Title: Sales and Collections Clerk
  • Locations: Matero (and surrounding areas) | Kanyama (and surrounding areas)
  • Reports To: Loan Officer / Operations Manager

PURPOSE OF THE ROLE

The successful candidates will drive brand visibility through proactive marketing, deliver flexible financing solutions, and ensure the meticulous processing and timely collection of loans in accordance with company procedures.

PRINCIPAL ACCOUNTABILITIES

  • Sales & Marketing: Promote Kalene products and distribute promotional materials to increase brand awareness.
  • Client Relations: Handle inquiries, complaints, and suggestions with high levels of professionalism.
  • Target Achievement: Actively contribute to meeting weekly targets for disbursements, collections, and arrears management.
  • Loan Processing: Process applications promptly, ensuring accurate data entry in systems and client contracts.
  • Collections & Monitoring: Ensure timely collection of all disbursed loans and monitor assigned areas for early signs of potential defaults.
  • Market Intelligence: Provide regular reports on competitor activities within the microfinance industry.
  • Networking: Build and expand a robust network within the catchment area to drive business growth and referrals.

REQUIREMENTS: KNOWLEDGE & SKILLS

  • Education: Minimum of a Grade 12 Certificate (including Mathematics and English).
  • Communication: Excellent verbal and written communication skills.
  • Professionalism: A pleasant personality, professional demeanor, and well-groomed appearance.
  • Added Advantage:
  • Possession of a Diploma in a business-related field.
  • Residence within Matero, Kanyama, or the immediate surrounding areas.

RELATIONSHIPS

  • Internal: Work closely with the Loan Officer and other internal departments for operational support.
  • External: Maintain professional relationships with existing/prospective customers and other microfinance institutions.

HOW TO APPLY:

Interested candidates should submit their CV and cover letter to kalene@kalenelimited.com no later than 15.05.2026.

Note: Only shortlisted candidates will be contacted. Kalene is an equal opportunity employer.

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