SALES & ADMIN OFFICER

Job description

Job Title: SALES & ADMIN OFFICER

Location: LUSAKA

Company: FAIRFUND CAPITAL LIMITED

Reports To: SALES & ADMIN MANAGER

About Us:

FAIRFUND CAPITAL LIMITED is a leading micro-lending company dedicated to empowering individuals and small businesses with financial solutions. We provide accessible and affordable salary advances to civil servants, employees in the private sector as well as security based advances, fostering financial inclusion and supporting economic growth. We are looking for a dynamic and results-driven Sales & Admin Assistant to join our growing team.

Job Summary:

The Sales and Administration Officer will play a key role in supporting branch operations by providing excellent customer service, managing administrative duties, and contributing to business growth through active sales and client relationship management.

Sales and Marketing:

·      Promote the company’s financial products and services to new and existing clients.

·      Conduct field visits and participate in marketing campaigns to attract new customers.

·      Maintain strong client relationships and ensure customer satisfaction.

·      Support in achieving monthly and quarterly sales targets.

Administrative Support:

·      Handle customer inquiries and assist with loan application processes.

·      Maintain proper filing and documentation of client records and branch correspondence.

·      Prepare reports, data entries, and updates on customer and loan databases.

·      Assist with scheduling, correspondence, and other clerical duties.

·      Debt management and collections.

·      Processing PMEC, DDACC and submitting mandates to the bank.

·      Manage and submit monthly CRB (Credit Reference Bureau) reports in compliance with regulatory standards.

Operational Support:

·      Support direct sales agents in loan processing and disbursement activities.

·      Ensure compliance with company policies and procedures in all operations.

·      Coordinate communication between departments and the branch office.

Qualifications:

·      Diploma in Business Administration/Sales and Marketing

·      Proven experience in a sales/admin or leadership role, preferably in micro-lending or financial services.

·      Strong understanding of civil servant, private sector and security based advances

·      Ability to identify client needs, promote financial products, and support DSAs in client acquisition.

·      Strong organizational and problem-solving skills.

·      Must hold a valid driver’s license

Why Join Us?

·      Competitive salary and performance-based incentives.

·      Opportunity for career growth and professional development.

·      Work in a supportive and dynamic team environment.

·      Be part of a company that is making a meaningful impact on financial inclusion.

If you are passionate about sales, leadership, and making a positive impact in the community, we’d love to hear from you!

📩 Apply Now: Send your CV to info@fairfundcapital.com

📞 For more info, contact +260 978 996 323

Your ambition + Our products = Success. Let’s grow together!