Risk Assurance Manager

Job description

JOB DETAILS:
Job Summary
To maintain a robust internal control environment within the Retail Function by proactively identifying risks, conducting regular assurance reviews and testing, and establishing high-quality standards and measures to prevent the recurrence of errors and repeat findings.

Job Description
• Review & Assess Controls: Ensure that adequate internal controls are in place across all Retail cluster Department (Digital Channels, Cards, Merchant Acquiring, Transactional Banking, Assets, Customer Service, and Sky Banking).
• Ensure Compliance: Monitor compliance with internal policies, procedures, and external regulatory requirements across all Retail functions.

• Report on key findings and escalate areas of concern to senior management for further action.
• Ensure timely execution of all control exceptions identified through daily, weekly, monthly, and ad-hoc checks.
• Document and track all exceptions in the Remediation Log, ensuring corrective tasks are implemented and tracked to closure.
• Address Root Causes of control failures and ensure corrective actions are effective in preventing recurrence.
• Report major control issues and findings from the Remediation Log to the Financial Risk and Controls Manager for inclusion in the Monthly Risk & Control Pack.
• Report critical concerns to the Head of Risk, Governance, and Controls for escalation to senior management.
• Capture all risk events on Open Pages system as reported by various Retail stakeholders within the prescribed timelines..
• Ensure that all risk events are logged accurately and tracked to resolution
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree