Employer and vacancy source: Zamtel
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerZamtel
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Zamtel
- Location
- Lusaka
- Posted
- February 20, 2026
- Job type
- Full Time
- Category
- Retail & Sales
Website Zamtel
Job description
JobwebZambia, operating from Ghana, has long copied and mirrored job listings from Gozambiajobs. As this practice has become harder to maintain, the same behavior is now being directed at our site.
The repeated appearance of identical job posts raises a simple question: what value does Jobweb actually provide? Copying from GoZambiaJobs in the morning and JobSearchZM in the afternoon is not curation — it’s exploitation.
Job Details
Position
Retail Supervisor
Closing Date
23 February 2026
Overall Purpose
Discover more
Relocation assistance services
Project management software
Zambia Job Listings
To Supervise and manage day-to-day Retail Shop Operations, ensuring excellent customer service delivery, strong compliance and governance, effective team performance, and accurate reporting, while serving as the primary coordination point for audits, escalations, and cross-functional issue resolution. To supervise tier three (3) Retail shops when need be
Job Specification
Minimum Qualifications
Minimum of a Diploma in Business related field (Degree is an added advantage).
Professional Registration
ZIM or relevant Membership
Minimum Experience
3-5 years’ experience in sales/retail/channel in the telecommunications industry
Key Skills
1. Customer service excellence and strong customer handling skills 2. Team leadership, coaching, and performance supervision 3. Strong communication skills (verbal and written)