Retail Sales Supervisor

Job description

The world of smart gadgets is a world of constant curiosity. Our consumers are eternally enthused to explore more of the world through trendy and creative technology and Oraimo, at Transsion Holdings, believe it’s our job to fuel this inquisitiveness. Which is what led to the birth of Oraimo, our smart-accessories brand, in May 2013. To enhance the smart world of its consumers. Staying true to our philosophy of providing innovative solutions to any and all tech needs of our consumers, we are constantly devising creatively-advanced products. So that our consumers can do more, enjoy more and explore more.

Therefore, Oraimo Accessories wishes to invite qualified candidates to fill the position of Retail Sales Supervisor who are punctual with good communication skills to be based in Lusaka.

Below are the requirements and duties required;

Candidates who wish to apply for the mentioned position should have the following requirements;

Responsibilities.

Lead and guide the sales team to achieve targets and meet sales goals
Train, coach, and mentor sales associates to enhance their product knowledge and sales techniques
Monitor and analyze sales performance, providing feedback and implementing improvement strategies
Develop and implement effective sales strategies and promotional activities
Build and maintain strong customer relationships to drive repeat business
Collaborate with the management team to set sales targets and contribute to overall business goals
Ensure compliance with company policies, procedures, and ethical standards
Resolve customer complaints or issues in a professional and timely manner
Conduct regular team meetings to communicate goals, updates, and sales strategies
Stay informed about industry trends, market conditions, and competitor activities

Qualifications.

Proven experience in a sales role, with a track record of achieving and exceeding targets. Experience in electronic products is an added advantage.
Previous experience in a supervisory or leadership position is advantageous
Strong leadership and motivational skills
Excellent communication and interpersonal abilities
Knowledge of sales techniques, customer service principles, and product knowledge
Ability to analyze data and make informed decisions to drive sales performance
Results-oriented with a focus on customer satisfaction
Familiarity with point-of-sale systems and basic computer skills
The ideal candidate should have a passion for sales, a proactive approach to leadership, and the ability to inspire and drive a high-performing sales team

Candidates who meet the above required to send their latest CV’s with the day-to-day contact on the email provided; HR.ZM@transsion.com not later than 10th March, 2025. Hand delivered applications will not be received at this point.