Employer and vacancy source: The Cubes Apartments
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerThe Cubes Apartments
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- The Cubes Apartments
- Location
- Lusaka
- Posted
- November 9, 2025
- Job type
- Full Time
- Category
- Other
Job description
Company: Megahosts Management Company (Managing The Cubes Apartments, One Roma by The Cubes & Sakae Paradise Resort)
Megahosts Management Company (Managing The Cubes Apartments, One Roma by The Cubes & Sakae Paradise Resort)We are recruiting a highly organised, customer-focused Reservationist to lead and coordinate guest bookings and reservation systems across our accommodation portfolio. This role requires someone who is confident, professional, and efficient in communication, with strong attention to detail and a warm guest-service approach.
Key Responsibilities:
Manage all reservations and booking channels (Booking.com, Airbnb, Expedia, WhatsApp, Email, Direct Website)
Ensure accurate pricing, availability, occupancy tracking, and revenue controls
Support guests through the booking journey with timely, clear communication
Prepare check-in schedules, arrival lists, and coordinate with Front Desk & Housekeeping teams
Handle corporate booking accounts and repeat business relationship management
Resolve guest queries and special requests with professionalism
Generate reservation reports and occupancy summaries weekly/monthly
Requirements:
Strong experience in Hospitality Front Office / Reservations (hotel or serviced apartments)
Confident communication skills (phone, email, WhatsApp)
Ability to multitask and manage high-volume bookings
Experience with PMS or Channel Manager systems (training can be provided)
High level of professionalism, efficiency, and customer service orientation
To Apply:
Send CV + 3 contactable references to jobs@dimavati.com
Subject line: Reservationist – Application
