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RESERVATIONIST
JM TURNKEY CONSTRUCTION LTD Ndola, Copperbelt, Zambia
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Employer and vacancy source: JM TURNKEY CONSTRUCTION LTD
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerJM TURNKEY CONSTRUCTION LTD
- LocationNdola, Copperbelt, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- JM TURNKEY CONSTRUCTION LTD
- Location
- Ndola, Copperbelt, Zambia
- Posted
- June 3, 2026
- Job type
- Full Time
- Category
- Other
This listing has expired.
The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
Website JM TURNKEY CONSTRUCTION LTD
Job description
Reservationist Jobs in Ndola at Grand Savoy Hotel
JM TURNKEY CONSTRUCTION LTD is currently inviting applications for the position of Reservationist at the Grand Savoy Hotel, located in Ndola, Copperbelt, Zambia. If you are a personable, well-organized professional with a passion for delivering exceptional customer service, this opportunity in reservationist jobs in Ndola could be the perfect fit for you.
About the Reservationist Role
The Grand Savoy Hotel is seeking two full-time Reservationists to join its Reservations and Front Office team. This role is essential in ensuring seamless guest experiences from booking through check-in. While full-time employment is preferred, part-time arrangements may be considered depending on suitability.
Key Responsibilities
- Manage reservation requests received via phone, email, walk-in guests, and online platforms promptly and accurately.
- Create and update bookings using the hotel’s reservation system, confirming guest details such as names, dates, room preferences, and any special requirements.
- Handle cancellations, rescheduling, and modifications in line with hotel policies.
- Provide guests with precise information regarding room availability, rates, and hotel services.
- Collaborate closely with front desk and other departments to facilitate smooth guest check-ins.
- Maintain accurate and confidential reservation records in compliance with data protection standards.
- Deliver outstanding customer service consistently, ensuring guest satisfaction.
Candidate Requirements for Reservationist Jobs in Ndola
- Excellent communication skills and a strong customer service orientation.
- Basic computer literacy with the ability to quickly learn hotel reservation software.
- Professional phone etiquette and the ability to multitask effectively.
- Flexibility to work evenings, weekends, and holidays as required.
- Previous experience in reservations or front desk roles is advantageous.
Preferred Qualifications
- Familiarity with hotel management systems (PMS) or reservation platforms.
- A diploma or degree in hotel management, travel and tourism, or related fields.
- Knowledge of hospitality, restaurant, or customer service standards.
- Experience managing high call volumes in a busy environment.
Additional Information
This position falls under the Administration job category and offers the opportunity to develop your career within a reputable hotel setting in Ndola.
How to Apply
Interested candidates are encouraged to submit their applications via email to jobsjmturnkey@gmail.com. Please include your updated CV and a cover letter outlining your suitability for the role.