Relationship Manager Corporate Banking

Job description

Job Objectives

To build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to corporate institutions.

Key Duties & Responsibilities;

Identifying and developing conglomerates banking relationships.
Ensuring proper documentation throughout the credit application and availment process.
Sourcing for and monitoring of customer’s tenured investment / facilities.
Respond promptly and satisfactorily to customer’s daily request and complaints.
Prepare weekly and monthly statistics/performance reports for management use.
Monitoring of the customer’s main account regularly.
Reconciling all transactions on customer’s accounts where and when necessary.
Assist with the processing of customer’s letters of credit and invisible transactions.
Initiate and carry out recovery action on non-performing credits facilities.
Maintain comprehensive database of the customers operational records including the existing and prospective customer data.

Required Key Knowledge and Competencies;

Must exhibit drive, aggression and passion for business development and acquisition
Must be technology savvy
Ability to evaluate needs of customers, and determine what products or service would best serve those needs
Interpersonal and communications skills
Selling and marketing skills
Must be self-solution driven, proactive and have acceptable
knowledge of the business environment
knowledge of Internal Processes and policies of the bank
Good understanding of financial services sector
Strong Interpersonal skills
Strategic Thinking
Relationship Management
Negotiation & Analytical skills
Product Development
Leadership skills

Minimum Education Qualifications

Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
Grade Twelve Certificate with at least Five (05) credits or better, including Mathematics and English.
ZAQA verified certificates

Previous Work Experience Requirements

Minimum of three(3) years related relevant work experience in a bank.

Application procedure;

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12, Degree and other copies of professional qualifications to careers.zambia@ubagroup.com by 22nd September, 2025.