Regional Sales Coordinator

At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

The key responsibilities for this role include but not limited to the following:

Manages and motivates staff in regional sales, and direct sales, to achieve set targets;
Develops strong partnership with Agents and partners and initiates joint marketing campaigns;
Deploys staff to achieve departmental and Organisational objectives;
Manages expansion of MTN’s MoMo retail footprint to ensure product availability at “arm’s length of desire”;
Ensures MTN’s MoMo remains competitive in terms of depth, breadth, customer experience and branding;
Reviews procedures, policies and work flows to achieve maximum sales volume potential for products and services;
Manages and develops sales promotions strategy and expense budget;
Establishes new distribution channels e.g. MFI’s customers;
Ensures establishment and growth of the full MoMo ecosystem with strong focus on merchant recruitment and activity that will deliver desired revenue;
Informs and guides MoMo Agents regarding strategy and MTN’s vision, mission and objectives
Management and guidance of channel support team;
In consultation with Head of Mobile Money, provides guidance, leadership and conflict resolution with regard to settling Agent disputes.

Candidate Requirements

Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
Bachelor’s Degree in marketing or Business Administration;
Distribution Management, Financial and Budget management training;
Knowledge of Financial procedures, procurement procedures etc;
Knowledge in Retail / Dealer environment setting and Dealer structure methodologies.

Women are strongly encouraged to apply

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered or posted applications will not be accepted.

Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.