Receptionist (Insurance)

Description:

Job Purpose
The Receptionist will provides high-level administrative and executive support to partners and senior management. The role combines front-office reception duties with confidential executive assistance responsibilities. Provide front desk reception duties for the office which include handling all phone calls and managing internal & external customers timely and professionally. Receive and greet all visitors in a professional and warm manner. Collect and distribute all incoming mail and courier items.

Summary of Key Responsibilities:

• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms;
• Manage the entire Front Office including Junior Clerks, Cleaners and Drivers
• Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office
• Support the Office Manager and facilitate the completion of regular reports;
• Check frequently the levels of office supplies and place appropriate orders;
• In charge of giving clients directions to various parts of the office, contacting staff regarding visitors;
• Upon request, make travel arrangements for the Senior Management Team
• Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.
• Handle clerical duties including faxing, copying, and organizing/maintaining files.

Skills and Attributes

• Excellent verbal and written communication skills.
• Strong organizational skills
• Good time-management skills
• Must have an outgoing attitude
• Must have skills of how to make the guests feel at home
• Excellent organizational, coordinating and personal interface skills
• Dedicated to Duty
• Pay attention to detail

Primary Areas of Accountability: