RECEPTIONIST / CLIENT SERVICES OFFICER

Receptionist Jobs in Livingstone – Join Simply Accounts Limited

Simply Accounts Limited, a respected Tax and Finance Consulting firm located in Livingstone, Southern Province, Zambia, is currently seeking a dedicated and customer-focused individual for the position of Receptionist / Client Services Officer. This is an excellent opportunity for candidates interested in receptionist jobs in Livingstone who thrive in a dynamic administrative environment and enjoy providing exceptional client service.

About the Role: Receptionist / Client Services Officer

As the Receptionist / Client Services Officer, you will be the first point of contact for our clients, ensuring a professional and welcoming experience. Your role will involve managing client accounts, providing administrative support, and maintaining smooth communication between clients and the company. This full-time position plays a crucial role in supporting the Managing Director and the broader team.

Key Responsibilities for Receptionist Jobs in Livingstone

• Greet and assist clients and visitors promptly and professionally.
• Handle incoming telephone calls, emails, and general inquiries efficiently.
• Schedule appointments and oversee the Managing Director’s diary.
• Maintain and update client records and customer accounts accurately.
• Provide clients with timely updates and feedback on ongoing assignments and services.
• Follow up on outstanding client documentation and requirements.
• Issue reminders for overdue invoices and manage payment follow-ups.
• Support invoicing processes, payment tracking, and other administrative tasks.
• Prepare correspondence, reports, and various office documents as needed.
• Ensure confidentiality of all client and company information.
• Perform additional duties as assigned to support office operations.

Qualifications and Experience

• Grade 12 School Certificate with at least five credits, including English and Mathematics.
• Diploma in Business Administration, Office Management, Accounting, Finance, or related field preferred.
• Minimum one year of experience in reception, customer service, administration, or a similar role.
• Experience managing customer accounts and payment follow-ups is advantageous.
• Proficiency in Microsoft Office applications.
• Strong communication, organizational, and interpersonal skills.

Ideal Candidate Attributes

• Professional appearance and demeanor.
• Customer service-oriented with a friendly and approachable attitude.
• Honest, reliable, and attentive to detail.
• Capable of working independently as well as collaboratively within a team.

How to Apply

Interested candidates are invited to submit a Cover Letter along with a detailed Curriculum Vitae (CV) via email to simplyliv894@gmail.com. Please ensure your application reaches us by the closing date: 26th June 2026.

Only shortlisted candidates will be contacted for further steps.