Receptionist

Job description

JOB TITLE: Receptionist
DEPARTMENT: Front Office / Administration

Key Responsibilities

Greet and assist clients, visitors, and suppliers with professionalism, courtesy, and efficiency.
Manage incoming calls by answering promptly, directing queries to the appropriate departments, and maintaining a professional telephone demeanour.
Oversee front office operations including administrative coordination, filing, and general office organisation.
Prepare basic documents including quotations, customer order forms, reports, and formal correspondence.
Maintain accurate and up-to-date digital and physical records for customer interactions, order logs, and internal communications.
Coordinate interdepartmental communication and assist with scheduling or internal task follow-ups.
Uphold strict confidentiality and professionalism in all company matters.

Qualifications, Skills & Experience

Full Grade 12 Certificate.
Diploma in Business Administration, Sales & Marketing, or a related field.
A minimum of 1–2 years of experience in a receptionist, administrative, or client-facing role will be an added advantage.
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with general office technology.
Strong verbal and written communication skills.
Excellent organisational and time management abilities, with strong attention to detail.
Confident, dependable, and friendly demeanour with strong interpersonal skills.
Ability to prioritise tasks, multitask effectively, and remain composed in a dynamic environment.
Demonstrates integrity, professionalism, and emotional intelligence in all responsibilities.

To Apply:
Qualified candidates should send their CV and cover letter to nsanguc@printech.co.zm. Please ensure the subject line reads “Application for Receptionist Position.”