Receptionist

Job description

ZAMBIA MEDICINES REGULATORY AUTHORITYINTERNSHIP OPPORTUNITY

Background

The Zambia Medicines Regulatory Authority (ZAMRA) is a Statutory body under Ministry of Health established under the Medicines and Allied Substances Act (No. 3) of 2013, responsible for medicine regulation and allied Substances in Zambia. The Authority invites applications from suitably qualified individuals, to apply for internship opportunities under the Departments of Licensing, Surveillance and Enforcement (3), Finance (3), Human Resource & Administration (2) for a duration of Six (6) months.

RECEPTIONIST (1)

ZAMRA wishes to invite applications from suitably qualified and experienced persons who are ambitious, innovative, energetic and performance-driven to fill in Postions of Receptionist on a Twelve (12) months tenure.

JOB PURPOSE

To provide outstanding customer service to visitors, clients, and staff, one must greet and assist them with professionalism and courtesy. The role encompasses a variety of administrative tasks and office support activities.

DUTIES AND RESPONSIBILITIES

a) Greet and welcome visitors as soon as they arrive at the office;

b) Direct visitors to the appropriate person and office;c) Maintain a visitor’s log and ensure they are provided with security access to the building and offices if required;

d) Answer the telephone, screen, refers calls, and take messages, as appropriate, promptly, accurately, professionally and courteously,

e) Perform other clerical duties such as scanning, photocopying, binding, etc:

f) Provide basic office support to different units as required;

g) Ensure meeting room set up has all the requirements;

h) Solid written and verbal communication skills including e-mail;

i) Multitasking and time-management skills, with the ability to prioritize tasks;

j) Perform other related duties as assigned.

Person specifications and Qualifications

a) Full Form V/ Grade 12 School Certificate (including English and Mathematics)

b) Diploma in Business Administration/Management/Marketing

c) Full certificate in Secretarial Studies;

d) Minimum shorthand/Typing speeds of 80/45 WPM;

e) Minimum of three (3) years of work experience in a similar role;

f) Minimum of three (3) years Membership to the Institute

Interested candidates should send applications with copies of Grade 12 Certificate and Degree/ Transcript of results to:

The Director – General

Zambia Medicines Regulatory Authority

Plot No. 2350/M, Off KKIA Road

P.O. Box31890

Envelopes should be appropriately marked for the position applied for.

Closing date: Monday 30th June, 2025

Please note that only short-listed candidates will be notified and should

Director-General

NOTE: Candidates are required to have their qualifications verified by the Zambia Qualifications Authority (ZAQA) before submitting their application.