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Rapid Response Manager
Magnum Security Services Limited Lusaka, Zambia
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Employer and vacancy source: Magnum Security Services Limited
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerMagnum Security Services Limited
- LocationLusaka, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- Magnum Security Services Limited
- Location
- Lusaka, Zambia
- Posted
- July 16, 2025
- Job type
- Full Time
- Category
- Other
This listing has expired.
The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
Website Magnum Security Services Limited
Job description
JOB TITLE: RAPID RESPONSE MANAGER
DIRECT REPORTS TO:
OPERATIONS MANAGER
1. JOB PURPOSE
Magnum Security Company is seeking a dynamic and experienced Rapid Response Manager to oversee and coordinate the company’s emergency and rapid response operations. The successful candidate will lead the rapid response teams, ensure efficient deployment to security incidents, maintain operational readiness of vehicles and equipment, and uphold client safety and satisfaction in high-pressure situations.
2 KEY RESPONSIBILITIES
Plan, direct, and supervise all rapid response operations to ensure swift and effective handling of security incidents.
Lead, train, and manage a team of rapid response officers to maintain high levels of readiness, discipline, and professionalism.
Coordinate real-time deployment of response teams to alarm activations, emergencies, or distress calls from clients.
Monitor GPS and radio communications to ensure efficient routing and dispatching of response units.
Ensure all response vehicles are fully operational, fueled, and equipped with necessary tools at all times.
Develop and implement response protocols, incident escalation procedures, and operational checklists.
Maintain incident logs and generate accurate, timely reports on all rapid response activities.
Liaise with clients, police, and emergency services during and after incidents.
Conduct periodic drills and simulations to test team readiness and improve response time.
Investigate and report on all incidents attended by rapid response teams.
Collaborate with other departments (control room, patrol, technical) for seamless service delivery.
4.NATURE OF DECISION MAKING
a) Strategic
b) Financial
c) Analytical
5. QUALIFICATIONS: Minimum
Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English
Diploma or Degree in Security Management
Valid driver’s license with a clean driving record. Additional certifications or endorsements related to emergency vehicle operation are a plus.
6. EXPERIENCE:
Minimum At least 5 years of experience in a supervisory security role, with 3 years in rapid response or tactical operations.
ATTRIBUTES & SKILLS
Excellent leadership and decision-making skills under pressure.
Strong situational awareness and risk assessment capabilities.
Effective communication and interpersonal skills.
High level of integrity, discipline, and professionalism.
Ability to work flexible hours, including nights, weekends, and on-call duty.
Strong organizational and time-management skills.