Quality Assurance Technologist

• Align Quality goals and objectives with Business Strategic Priorities
• Engage with internal customers to develop partnerships and capability
• Leads the implementation of Quality (Control) at source and the development of the Quality Assurance function at plant level

 2. Ensure that Product and Package Quality meets Legal, Internal and TCCC Requirements

• Maintenance of the Quality system and ensure CCBA and TCCC standards are met
• Ensure Quality Governance, Good Manufacturing Practice and Good Laboratory Practice standards are maintained in all facilities
• Review and Interpretation of SPC data and ensuring that this knowledge is extended to the production lines
• Monitor the implementation of the non-conformance program. Final decision on rejections lies with the QAT
• Ensure that the Sanitation Matrix is adhered to and ensure that data is reviewed by the QC
• Review all quality related data and ensure that daily data review routines are kept by QCs. Implement corrective action for data integrity issues
• Ensure that corrective action is taken by the relevant responsible individuals
• Ensure that all quality related packaging and ingredient problems are properly documented, reported to the suppliers via procurement and review corrective action plans presented by suppliers.
• Review suitability of level 1 and level 2 Quality KPI’s for SC Ways teams

 3. Manage the Quality and Laboratory Environment

• Lead the CCBA QAQC function
• Manage laboratory Equipment and Consumables
• Ensure that SPC and Capability Surveys as well as Trade Quality and age surveys are done at required frequencies
• Oversee specialised testing e.g. Micro. Ensure that results are reviewed and assist production team leaders with trouble shooting and resolving of micro issues in the plant
• Develop Quality Capability (Skills, Competence & Succession)
• Ensure that relevant reporting is done as per reporting schedules
• Manage Pest Control Programme
• Run the Sensory Evaluation Programme

 4. Drive Problem Solving and Continuous Improvement Initiatives

• Ensure that RCA processes relating to quality issues address the relevant root cause
• Assist production teams with this process where required.
• Review quality issue trends and ensure that the appropriate RCA process is followed where basic RCA processes does not address the issues.

5. Manage Safety Health and Environmental Standards

• Ensure compliance with safety, health and environmental policies and procedures where applicable
• Contribute to the management of sustainable development issues to achieve key sustainable targets (WUR and EUR)

 6. Human Resource Management

• Lead the CCBA QAQC function
• Manage laboratory Equipment
• Ensure individual KPIs are aligned to KPIs of Country Management Team
• People Management
• Performance Management – On-going, informal performance monitoring, feedback and coaching provided daily or as required
• Leave processes conducted according to policy
• Ensure good employee relations

 7. Deliver Excellence in Customer Service

• Identify and communicate customer needs and expectations
• Build effective relations with internal and external customers

• Minimum requirement: BSc degree in Food Technology, Chemistry, General Sciences
• Added advantage: Work experience in the Beverage Industry-FMCG
• At least3 years’ work experience in a relevant SHEQ role in the food industry

• The ability to seek and consider all possible and relevant information for problem solving
• Performs and facilitates execution of administrative activities and procedures for the effective execution of own role
• The ability to command attention & respect with confidence and tact.
• Ensures compliance with company policies, procedures and legislation.
• The ability to focus on appropriate detail
• Ability to develop and sustain routine work for long periods of time
• Displays an innate ability to satisfy goals and expectations without being influenced to do so by another person despite circumstances or challenges faced
• Demonstrates ability to work constructively within a team to accomplish organizational goals; taking actions that respect the needs and contributions of others.
• Auditing skills
• Self-development
• Communicate professionally
• Ability to work independently