Quality Assurance Officer x 2

Job description

We are seeking an experienced and proactive Quality Assurance to join our team. The purpose of this role is to ensure that BGS project and software deliverables consistently meet defined quality standards, acceptance criteria and compliance requirements — by establishing and enforcing quality-assurance processes and by designing and executing the testing needed to detect defects before release.

Key Responsibilities

•    Develop, maintain and enforce quality-assurance standards, processes, quality plans and checklists across projects.

•    Review project and software deliverables against acceptance criteria and quality requirements at each stage gate.

•    Plan and conduct quality reviews and audits across the project portfolio.

•    Develop test plans, test cases and test scripts from requirements and acceptance criteria.

•    Execute functional, integration, system, regression, performance and usability testing — manual and, where applicable, automated.

•    Log, track and verify defects; facilitate root-cause analysis; retest fixes and maintain accurate defect logs.

•    Support security and performance testing with developers, and contribute to automated testing within the CI/CD pipeline.

•    Coordinate and support User Acceptance Testing (UAT) and go-live and hand-over readiness reviews.

•    Ensure compliance with applicable standards (ISO/IEC 27001 practices, OWASP and the Data Protection Act, 2021) and internal SOPs.

•    Define, monitor and report quality and testing metrics and KPIs to the PMO and management.

•    Drive continuous improvement of delivery quality across the department.

Qualifications and Experience

•    Bachelor’s degree in Computer Science, Information Technology, Quality Management or a related field.

•    Minimum 2–3 years’ experience in quality assurance and/or software testing, preferably in ICT/software.

•    Knowledge of QA methodologies and standards, and of software-testing techniques and tools (e.g. Selenium, Postman, JMeter) and defect-tracking tools (e.g. Jira).

•    Familiarity with ISO 27001, OWASP, secure-development practices, SQL, APIs and the software development lifecycle (SDLC).

•    An ISTQB and/or recognised quality certification is an added advantage.

Key Competencies

•    Meticulous attention to detail and strong process orientation.

•    Strong analytical and fault-finding ability.

•    Good documentation and reporting skills.

•    Integrity and objectivity.

•    Effective communication across technical and non-technical audiences.

Interested Candidates are invited to submit their application letter, detailed Curriculum Vitae (CV) and certified copies of relevant qualifications to Careers@bgsgroup.co.zm.

Only Shortlisted Candidates will be contacted.