Quality Assurance Officer

Quality Assurance Officer Jobs in Lusaka at Unicaf University

Unicaf University invites applications for the position of Quality Assurance Officer in Lusaka, Zambia. This full-time role offers a unique opportunity to contribute to academic excellence by ensuring rigorous quality standards and regulatory compliance within a leading higher education institution. If you are passionate about advancing quality assurance in education, this position is ideal for you.

About the Quality Assurance Officer Role

Reporting directly to the Director of Quality Assurance, the successful candidate will be instrumental in developing, implementing, and enhancing the University’s quality assurance frameworks. This role requires close collaboration with both academic and administrative teams to uphold institutional, national, and international standards, thereby fostering an exceptional learning environment for students.

Key Responsibilities for Quality Assurance Officer Jobs in Lusaka

• Support the implementation and monitoring of quality assurance policies, procedures, and frameworks across the University.
• Assist in programme accreditation, reaccreditation, and curriculum review activities.
• Monitor teaching, learning, and assessment practices across online, blended, and face-to-face delivery modes.
• Collect, analyse, and report on quality assurance data and performance indicators to inform continuous improvement.
• Support quality audits, evaluations, and other quality enhancement initiatives.
• Coordinate student evaluation processes and contribute to quality improvement projects.
• Facilitate quality assurance training and promote awareness throughout the University community.

Qualifications and Experience

• Grade 12 School Certificate with at least five O-Level credits, including English and Mathematics.
• Bachelor’s Degree and Master’s Degree in a relevant field.
• Minimum of 2–3 years’ experience in a quality assurance role within higher education.
• Proven experience with programme accreditation, reviews, and quality audits.
• Familiarity with Zambia’s higher education regulatory frameworks such as HEA, ZAQA, and TEVETA.
• Experience in quality assurance for online and blended learning is an advantage.

Ideal Candidate Profile

• Comprehensive knowledge of higher education quality assurance standards and best practices.
• Strong analytical, reporting, and communication skills.
• High integrity, professionalism, and meticulous attention to detail.
• Effective stakeholder engagement and collaboration abilities.
• Dedication to continuous improvement with a focus on student-centred quality enhancement.

How to Apply

Qualified candidates interested in this opportunity should submit the following documents to acad-vacancies@zambia.unicaf.org:

• A motivation letter detailing suitability for the role.
• A comprehensive Curriculum Vitae including traceable referees.
• Certified copies of academic and professional qualifications.
• ZAQA validation and verification certificates for all qualifications.

Unicaf University is an equal opportunity employer and encourages applications from candidates committed to academic excellence and quality enhancement.