Project Support Officer

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Job Title:

Project Support Officer

Job Type:

Full-time

Reports To:

Project Manager

Location:

Lusaka, Zambia

Role Purpose:

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Provide technical and operational support to the Project Manager in advancing business development efforts and ensuring the efficient delivery of project and business management consultancy services in line with project management standards.

Key Responsibilities

Project coordination and delivery

Support project planning, scheduling, and progress tracking to ensure timely delivery of outputs.

Coordinate internal meetings, field activities, and logistics for project execution.

Assist in drafting reports, presentations, and project documentation.

Support quality control and assurance processes for deliverables.

Document lessons learned and contribute to continuous improvement of project delivery processes

Business Development

Support the preparation of technical and financial proposals for potential consultancies

Support the development of concept notes, situational analyses for potential projects

Enhance institutional visibility through effective use of social media platforms (LinkedIn, Facebook) and website content management.

Stakeholder Engagement

Assist in organising and coordinating workshops, consultations, and stakeholder meetings

Support the development and maintenance of effective relationships with clients, partners, and collaborators.

Prepare communication materials and summaries for stakeholder engagements.

Project Administration and Reporting

Maintain accurate project records, correspondence, and filing systems.

Support project monitoring, data collection, and preparation of progress reports.

Assist in budget preparation and tracking

Qualifications & Experience

Bachelor’s degree in Project Management, Business Administration, Economics, or a related field.

A Master’s degree in a relevant field is an added advantage.

Minimum of 1–2 years’ experience in project management, administration, or consultancy support.

Professional certification in project management PRINCE2 and CAPM is an added advantage.

Experience in data analysis and report writing

Previous experience in a project-based or consultancy environment will be an added advantage.

Key Skills & Competencies:

Strong project management and organisational skills.

Excellent research, analytical, and reporting abilities.

Good written and verbal communication skills.

Proficiency in Microsoft Office Suite and familiarity with project management software (e.g. MS Project, Asana).

Ability to multitask and prioritise competing demands effectively.

High level of initiative, accuracy, and attention to detail.

Ability to work collaboratively and deliver results under pressure.