Project Management Head

Job description

Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Operations Division at Head Office – Support Functions:

Role Description

Job Purpose

The role is responsible for planning and execution of projects to ensure that product designs and architectural plans are procured, developed and delivered for testing according to strict deadlines, quality and within budget. This includes acquiring resources and coordinating the efforts of delivery team members and third-party contractors or consultants in order to deliver projects according to designs/plans and fit for testing and subsequent launch.

Responsible for adherence to Bank Project Governance Policies and procedures, this role is aimed at providing complete and fit for purpose projects in a timely manner within budget controls fulfilling defined quality standards for the customers.

Responsible for contract tracking to ensure that expenditures are in-line with agreed contractual milestones.

Job responsibilities

General:

• Bridge between Architecture and Release Management to transform project designs into products fit for testing.

• Manage the completion of project development tasks on time, on budget and to acceptable quality.

• Ensure assigned team members have a clear understanding of business requirements & implementation blueprints to sufficiently track development of the products ahead of testing.

• Ensure assigned team members have a clear understanding of bank policies, processes and procedures necessary for them to support project development

• Participate in the evaluation of tenders as and when called upon.

• Defend and influence changes by providing relevant information to help make appropriate decisions for project execution

• Collaborate with the architecture and release management units to ensure that the right products are delivered to the expectation of

stakeholders on a timely manner and within budget

• Improve project administration processes by identifying inefficiencies and recommending solutions

• Maintain a detailed up to date project plan for each project.

• Continually communicate the status of each assigned project to all project participants and stakeholders

• Support the development of departmental budgets.

• Ensures accurate requisitions, invoicing and monitoring of payments for assigned projects to ensure adherence to contract milestones

Planning

• Engage and obtain formal agreements on development objectives and timelines once architectural blueprints are completed

• Identify dependencies and sequence activities into a realistic development schedule that conforms to delivery SLAs as prescribed in the architectural blueprints

Communication

• Serves as a key participant in team and client meetings for projects under procurement and development

• Effective communication of development progress through timely and quality reports

• Tactfully communicate sensitive information

• Handle difficult situations directly, using appropriate discretion, confront issues openly and quickly

• Present sound and well-reasoned arguments to convince/influence stakeholders in support of decision making

Procurement Support

• Liaison point between PMO and procurement team for all PMO initiatives

• Tracking of initiatives in Supply Chain Management to ensure initiatives do not breach procurement SLAs

• Provide proactive support to the Supply Chain Management team to facilitate smooth transition into development

Project Development

• Work with various teams to transform requirements and technical blueprints into deliverables for testing by the release and test management team.

• Work with release management and supporting functions to ensure smooth product launch post completion of live tests

• Ensure development related issues are identified, tracked, reported on and resolved in a timely manner.

• Coordination of vendor governance

Project Governance

• Strict adherence to laid down project management processes and procedures

• Regular vendor governance meetings

Leadership and Staff Development

• Provide clear and consistent guidelines on vision and strategic goals for the department to the development team.

• Agree targets with program team members, monitoring their performance and ensuring SLA adherence

• Coach and develop program team, building their skills and competencies to manage and maximize their effectiveness and performance.

Risk Management:

• Ensure that all risks applicable to your area are identified, assessed, reported and captured in the risk register.

• Ensure accurate and complete reporting of risk events within the stipulated timeline (i.e. 7 calendar days)

• Ensure all emerging risks are reported and mitigating factors put in place

• Identify, monitor and report Key Risk Indicators (KRIs) in your respective unit/department

• Ensure that you are operating within the given risk appetites and report any breaches promptly

• Implement and Close all audit recommendations, identified control weaknesses from Risk RCSAs, Consultancy reports or Customer complaints and risk events

• Participate in the annual review of procedure manuals when requested

Ensure you familiarize yourself with and adhere to the Zanaco Enterprise risk management framework and participate in risk management trainings organized by IRM

Key Outputs

Success Measures

Inputs and Behaviors

Measurement Method

Planning

Availability development plans for every commissioned project

Stakeholder engagements and collaboration

Up to date development runbooks

Timely delivery of commissioned projects

Ensure that the approved governance framework is effectively implemented

Communication

Timely submission of accurate and quality reports for projects in procurement and development

Stakeholder engagements

Timely submission of accurate and quality reports for projects

in procurement and development

Procurement Support

Timely transition of initiatives from procurement into development

Close collaboration and proactive

tracking of initiatives in supply chain management

Timely transition of initiatives from procurement into development as per agreed SLA

Project Development

Timely transition of initiatives from development into

testing

Proper tracking of development runbooks to ensure delivery of highquality products into testing

Close collaboration with Architecture, supply chain management, Internal stakeholders and vendors to ensure deliverables meet the grade for successful testing

Timely transition of initiatives

from development into testing

Proper tracking of development runbooks to ensure delivery of high-quality products into testing

Project Governance

Strict adherence to laid down project management

processes and procedures

Regular vendor governance meetings

Staff alignment

Stakeholder engagements

Vendor collaboration

Up to date development

runbooks for all initiatives passing through development

gates of the project life cycle

Evidence of monthly vendor governance meetings

Leadership and Staff Development

Productivity Benchmarks are met (as per job description

and KPIs) for direct reports

Team is motivated with high morale

Effective Management of

Poor Performance

Take full responsibility for

Performance Management of all Direct Reports, focusing on all aspects of sound people management: • Recruitment

• Development

• Performance Management

• Remuneration & Rewards

• Career path planning and

Evidence of monthly one on one

with direct reports

Evidence of Documentation and tracking of Performance contracts, KPIs and SLAs with

direct reports

Positive Employee engagement survey scores

Clear Succession Planning

Clear staff development

plans for direct reports

succession

• On-the-job Training, Coaching

& Mentoring

Motivate, delegate and empower,

Direct Reports

Ability for delegated staff to function to acceptable standards when supervisor is OOO

Successful execution of identified staff development plans and trainings

Risk Management

Accurate tracking and management of risks in

project development gates

Stakeholder engagements

Up to date risk registers

JOB DIMENSIONS SUMMARY

Budget:

• Managing approved & assigned budgets

• Manage the Project Development team

• Manage the various cross functional teams required for implementation of assigned initiatives

• Identify training and development needs within the team

• Any other responsibilities as maybe assigned by supervisor

Direct Subordinates:

• Programme & Project Management Specialists

Indirect Subordinates:

• Vendors, BAU Lines

Communication:

• Facilitation of Meetings and Workshops using different Tools and Techniques matching the goal

• Delivers informative, well-organized Presentations.

• Understanding how to communicate difficult/sensitive information tactfully.

• Communicates needed Changes to Development Team

External:

• Stakeholders

• Vendors

Internal:

• Leadership (IT, Business,Sponsors)

• BAU Lines

• CMF

Autonomous Decisions:

• Resource allocation on projects

• Staff management decisions including training and Performance Management Non-Autonomous Decisions:

• Which Vendors or Consultants to engage

• Scope

• Benefits

• Time

• Budget

• Quality

• Recommendations on change initiatives to address specific business performance gaps

Requirements

Education:

Degree in Business /IT/Project Management

Qualification / Experience

Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into system and operational requirements

Professional: As required by Function

Minimum Experience: 5 years’ experience in Project Management in international environments

Certifications Required:

• Agile related certifications e.g. SCRUM and Prince 2

Complexity

• Strategic importance

• Stakeholder Management

• Competing stakeholder requirements

Complex Decision-Making Processes

COMPETENCIES & PERSONAL ATTRIBUTES

• Presentation & Facilitation skills

• Business Analysis & Design

• Business requirements gathering

• Business Case development

• Stakeholder Management

• Data modelling techniques

• Project Management Skills

Time Management. Skills

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).