Product Manager API, Apps and Special Projects

Job description

Key Responsibilities:

Technical & Strategic

Champion the API ecosystem by consolidating developer feedback and informing the roadmap.
Lead developer community engagement, including hosting business sessions and managing external relationships.
Ensure API documentation and product specifications meet global standards.
Support the implementation of the Fintech API roadmap in alignment with Group strategy.
Oversee MoMoApps performance, configuration, and usage tracking.
 Produce detailed product documentation including specifications, scopes of work, and user requirements.
 Monitor and report on API performance, usage, engagement, and revenue
 Identify and mitigate risks, ensuring compliance with governance and control mechanisms.
Participate in strategic meetings locally and with Group Office.
Execute OpCo-wide transformation initiatives and special projects. Commercial & Growth-Focused
Lead the growth and adoption of the MoMo Suite of Apps – Consumer, Merchant, and Agent – across Zambia.
Develop and execute go-to-market strategies to drive user acquisition, engagement, and retention.
Collaborate with Commercial, Marketing, and Distribution teams to optimize app visibility and usage.
 Analyze market trends, customer feedback, and competitor activity to inform product enhancements.
Identify new business opportunities and partnerships to expand the reach of MoMo digital products.
Track and report on commercial performance metrics including active users, transaction volumes, and revenue impact.
 Support pricing, bundling, and promotional strategies to maximize product uptake.

Operational & Governance

Align execution with divisional strategies, objectives, and budgets.
Support budget preparation and ensure adherence to financial guidelines.
Localize functional strategies to suit the OpCo ecosystem.
Prepare documentation for tactical changes and approvals.
Evaluate SLAs and KPIs, and propose changes to policies and procedures as needed.

Candidate Requirements

Grade 12 certificate with 5 credits or better, including Mathematics and English;
A minimum of 4 to 5 years’ total experience in managing & implementing Mobile Money/FinTech APIs;
Experience in Fintech, Financial Services, Transport Tech, Agri Tech or Fintech Adjacent services is preferred;
Experience working with Open APIs and complex apps is an added advantage;
Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.

Women are strongly encouraged to apply

To apply visit: jobs.zm@mtn.com

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

 Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered or posted applications will not be accepted and the closing date for accepting applications is 26th September 2025

Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.