Receptionist

Job description

PHARCO LIFE MEDICAL CENTRE — RECEPTIONIST WANTED

Position: Receptionist
Establishment: Pharco Life Medical Centre
Location: Plot # 98 Makishi Road, Fairview Area, Lusaka, Zambia
Employment Type: Full-Time

Our Mission:

We believe that every great first impression starts with a warm smile and genuine care. Pharco Life Medical Centre is dedicated to delivering exceptional service to our patients, clients, partners, and visitors—making them feel valued and cared for from the moment they walk through our doors. We thrive on professionalism, teamwork, and creating an environment where people feel welcome and supported.

The Impact You’ll Make:

As our Receptionist, you will be the heartbeat of our front office—the friendly face and reassuring voice that sets the tone for every patient interaction. You will ensure smooth day-to-day operations, help visitors feel at ease, and support our clinical and administrative team with essential tasks that keep everything running seamlessly.

What You’ll Do:

• Greet visitors and patients warmly, offering prompt assistance and ensuring they feel comfortable.
• Answer and direct phone calls courteously and professionally.
• Manage incoming and outgoing correspondence, including emails, medical reports, and courier deliveries.
• Maintain a tidy, sanitized, and organized reception area that reflects the centre’s high healthcare standards.
• Assist with scheduling consultations, patient appointments, and coordinating front office supplies.
• Support administrative tasks including filing, medical records management, data entry, and document preparation.

What You’ll Bring:

• Proven experience as a receptionist, front desk officer, or in a high-touch customer service role (healthcare or clinical experience is an added advantage).
• Excellent communication skills – both verbal and written.
• Strong organizational abilities, confidentiality, and high attention to detail.
• Proficiency in MS Office (Word, Excel, Outlook) and comfort operating standard office equipment.
• A friendly, empathetic, approachable personality with a polished professional demeanor.
• Ability to multitask and manage time effectively in a busy clinical environment.

Why You’ll Love It Here:

• A welcoming, supportive team culture where your contributions are valued.
• Opportunities for professional growth and skill development in healthcare administration.
• Competitive salary and benefits package.
• Modern, comfortable workspace designed to make your day enjoyable.
• Regular team recognition and an equal opportunity workplace celebrating diversity.

How to Apply:

If you have a passion for creating great first impressions and keeping things running smoothly, we’d love to meet you. Send your updated CV along with a short note telling us about a time you made someone’s day better – big or small to:

📧 Email: pharcolifemedicalcentre@gmail.com

Subject Line: Application – Receptionist – [Your Name]

📞 Phone / Inquiries: +260 970 800 700 / +260 972 985 822

📍 Physical Location: Plot # 98 Makishi Road, Fairview Area, Lusaka, Zambia