People & Culture Manager

Job Title: People & Culture Manager
Location: Simonga, Livingstone, Zambia
Reports To: CEO
Department: Administration
Job Type: Full-Time

Mission:

Our mission is to serve rural and vulnerable children and adults of the Simoonga community by providing inclusive, holistic and high-quality education, skills development and employment opportunities.

The Opportunity:

The People and Culture Manager plays a central role in fostering a positive and inclusive work and learning environment. The People and Culture Manager will lead and direct staff recruitment, retention and engagement, implement organisational policies, advise on and oversee performance management, and lead routine human resource functions. This position will ensure alignment of employee wellbeing initiatives with organisational values and strategic direction.

Qualifications & Experience:

Bachelor’s degree in Human Resources Management, Business Administration, or a related field
Master’s Degree added advantage
Membership with the Zambia Institute of Human Resource Management (ZIHRM) is mandatory
Minimum of 5 years of HR experience, including at least 2 years in a managerial role.
Excellent interpersonal, communication, and leadership skills
High level of integrity, confidentiality, and emotional intelligence
Experience with safeguarding policies and donor-funded program operations is a strong advantage
Ability to work independently but also as a strong member of a team.
Strong understanding of Zambian labour laws
Proficient with Microsoft Office – Word, Excel, PowerPoint, Teams, etc
Good written and verbal communication skills in English
Excellent organisational skills and the ability to prioritise work effectively
Strong problem-solving skills and professional initiative
Willingness to relocate to Livingstone

Key Responsibilities:

Recruitment and Staffing

Develop and execute recruitment strategies and systems which attract talent and also align with organisational recruitment policies, practices, values and vision
Lead transparent and inclusive recruitment and onboarding processes in consultation with other staff and managers based on departmental needs

Employee Wellbeing & Management

Bridge management and employee relations by addressing demands, grievances, or other issues.
Manage the diversity, equality, and inclusion values and practices
Promote positive health and well-being
Develop and implement performance appraisal systems.
Provide support and coaching to managers and employees on performance improvement strategies
Support line Managers to lead on disciplinary processes and ensure that they comply with internal policies and procedures and national legislation
Consider opportunities to strengthen employee engagement
Work with SLT to conduct an annual pay review process and make recommendations to the pay review panel
Conduct regular benchmarking and reviews to ensure organisational pay and benefits remain competitive

Values & Culture

Promote a positive and inclusive work environment
Serve as a values ambassador across the organisation. Identify opportunities for how we can do even better to live by our core values
Ensure that our core values are embedded across all our operations – including hiring, performance management, and professional development.
Promote an inclusive, participatory work environment – create a sense of belonging among all colleagues and partners, respecting and celebrating differences across the organization.

Training and Development

Identify training needs and organise relevant development programs
Ensure that a strong, cost-effective Continued Professional Development programme is in place, which supports career development at all levels
Build and maintain a culture of learning and improvement, providing support and opportunities for individuals and teams to develop and be empowered
Support the development of leadership capability and confidence

Policy Development and Compliance

Develop and update HR policies and procedures, including staff policies and employee handbooks
Ensure the HR systems and processes reflect current best practice, meet the needs of staff, volunteers and managers and align with organisational values
Ensure compliance with local labour laws and industry regulations

HR Administration & Planning

Ensure that all staff contracts are up to date and registered with the labour office as applicable
Ensure that all staff documents and files are up to date
Ensure that all staff have up-to-date job descriptions that accurately reflect roles and responsibilities
Oversee and manage employee leave processes, including annual, sick, maternity, and compassionate leave, ensuring accurate tracking, compliance with Zambian labour laws, and timely communication with staff and managers
Provide reports on activity as required by the CEO or Board of Governors
Contribute proactively to the development and delivery of all areas of the strategic plan and organisation-wide work, including workforce planning, sustainability, digital developments, HR matters, policies and procedures, and organisational development
Work in close partnership with other members of SLT to ensure effective and seamless service development, delivery and reporting

Please email your application to jobs@tujatane.com with the subject line “Application for People and Culture Manager”. Kindly consolidate your application into a single PDF and rename the file with your full names.

Deadline to apply is 17:00hrs Sunday, August 10th.